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ahmed kamalCustomer Service Representative
Profile
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
Professional Experience
CUSTOMER SERVICE REPRESENTATIVE, Sutherland global "du account"
08/2021 – 03/2023alexandria, egypt
SALES REPRESENTATIVE, Bingo marketing agency
05/2021 – 08/2021alexandria, egypt
PRODUCT MARKETER, Smart marketing agency "Lux"
10/2017 – 01/2017alexandria, egypt`
Education
Faculty of law, Alexandria university
05/2019alexandria, egypt
Skills
Calm And Professional Under Pressure
Invoice Preparation And Processing
Policy And Procedure Adherence
Customer Service
Technical Support
Problem-Solving Ability
CRM Software navigation
Report Creation
Languages
arabic
mother tongue
english
advanced
Interests
scouts
football