FlowCV Logo
resume profile picture
D T SHIBAJEE DORA KEY ACCOUNT MANAGER (PAYMENT BUSINESS)
Bangalore, India90404506761988 Jun 01
Profile

Sales Manager with 10 years of experience in leading and handling sales teams while planning and implementing strategies across territories to maximise revenue. Seeking to build on my proven track of sales and team-handling into a senior position in the organisation.

Professional Experience
Key Account Manager, HDFC Bank
2021 Jul – present | Bangalore, India

Roles & responsibilities

  • •Retail core acquisitions & portfolio management.
  • •Hire, train and supervise 15+ relationship officers
  • •Drive Core merchant acquiring, portfolio management, incremental volume from existing base
  • •Provide banking solutions to all new & existing merchants
  • •Scheduling regular market storming in the given territory, focusing on Key Merchant Acquiring & handling B2B and HNI Portfolios, PAN India and managing a team for Karnataka Territory.

    • Aggregator business

  • •Manage business volumes through Aggregators on Pos acquiring, Pos volume , Digital volume and Emi volume.
  • •Onboarding of new aggregators end to end with the Bank.
  • •Interaction with CXO level at the Aggregator to scale the Pos Aggregation business across all the business parameters.
  • •Xsell of other banking products through the Aggregator channel.
  • •Initiation of new projects and manage end to end with the Aggregators.

    • Selected Accomplishments:

  • •Won Outstanding Performer Award in competition sourcing, delivered record-high quality acquisitions.
  • •Improved performance from branch sales by implementing catchment activities in branch vicinity which lead to record high EDC acquisitions along with cross sell.
  • •Highest ever cross sell from existing portfolio which is one of the primary KPI.
  • •Incremental volume from existing base by driving EMI sign-ups.
    • 2019 – 2021 Jun | Bangalore, India

    Roles & responsibilities :

  • •Acquisition of PoS linked current accounts
  • •Devising new programs by designing contests, launching promos, process/ product innovation etc
  • •Sustained revenue generation to ensure that the Bank earns a healthy AMB income on all PoS linked current accounts
  • •Providing inputs on Merchant Acquiring processes with clear deviation/delegation matrices, exception management
  • •Regular market analysis & formulating business propositions
    • 2018 – 2019 | Bangalore, India

    Roles & responsibilities :

  • •Open a Yes Bank NiYO Salary Account for corporate/manpower solutions/consultancies employees.
  • •Planning, executing and managing sales strategies
  • •Leading a team of sales representatives and coaching them in their respective field
  • •Generating new leads and developing existing customers
  • •Customer handling
  • •Liaise with marketing team to deliver improvements in brand engagement scores across different territories
    • 2014 – 2018 | Bhubaneswar, India

    Roles & responsibilities :

  • •Mentoring, guiding, and leading a team of 10 FSEs (Field sales executives) and 8 Sales associates across the territory
  • •Enhance the transactions by promoting consumers towards merchants by different sales campaigns and cash backs. Appointing quality MSwipe partners to increase the users/customers base into POS
  • •Always been looking forward to increasing the volume of transactions in each segment (recharges, P2P in, P2P out, Travel, Hotel Bookings, and purchases, etc.)
  • •Maintain proper branding & merchandising to all retail points to promote consumers on the acceptability of MSWIPE POS
  • •Review with the team on quality acquisitions, rejections, and status of transactions on a daily basis.
    • 2012 – 2014 Jul | Bhubeneswar, india

    Roles & responsibilities :

    Acquired PoS retailers and Distributors all across Odisha.

  • •Trained all newly acquired Retail outlets and distributors about new offers and services.
  • •Drive Channel cards business to consumers by promoting cash backs in every transaction.
  • •Always been updates and evaluate the USPs of our services with competitors offered.
    • Projects
    HRM PRACTICE AND POLICY
    2010 Aug – 2010

    Name of the organization: Indian rare earths ltd (OSCOM)

    Objective: to know about organization HRM practices and policy

    Description: The Basic method for this project was to collect data by method of Questionnaire.

    INSURANCE AUTOMATION SYSTEM
    2007 May – 2007

    Name of the organization: Life insurance corporation

    Objective: to know about organization MARKETING strategies and policy

    Description: The Basic method for this project was to how marketing team works,planning,product tranning etc.

    Skills
    Team Handling
    B2C Sales
    Corporate Sales
    Direct Sales
    Portfolio management
    B2B Sales
    Retail Marketing
    Business Development
    Channel Sales
    Education
    Master of Business Administration, Biju Patnaik University of Technology
    2008 Jul – 2010 | Bhubaneswar, INDIA
    Bachelor of Computer Applications, Brahmapur University
    2005 Apr – 2008 | Brahmapur, INDIA