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Karima Touhami Senior Software Engineering Student
[email protected]
Tangier, Morocco
LinkedIn
Karima Touhami
+212 622609510
03/09/2003
Objective

Motivated and detail-oriented professional with a knack for strong communication and customer service. I'm looking to join a team as a Sales Executive where I can leverage my multilingual skills, problem-solving expertise, and passion for delivering exceptional customer service.

Education
10/2022 – presentTangier, Morocco

Senior Software and Decision-Making Engineering Student

SUPTEM (école Supérieure des Sciences Techniques et de Management)
2022Tangier, Morocco

High School Degree in Physical Sciences

Bac libre
2021Tangier, Morocco

High School Degree in Mathematical Sciences A

Abi Bakr Errazi High School
Professional Experience
06/2023 – 07/2023Tangier, Morocco

Software Engineering Trainee

Italia Machines
  • Collaborated with stakeholders to translate requirements into technical specifications, improving the company's customer service processes.
  • Implemented business process management tools, enhancing efficiency and client satisfaction.
  • Skills
    Communication

    Clear and concise verbal and written communication, active listening, and excellent customer service skills.

    Problem-Solving

    Ability to handle customer inquiries and issues effectively, maintaining composure in high-pressure situations.

    Languages
    Arabic

    Native

    French

    B2

    English

    Advanced

    Spanish

    Elementary

    Personal Qualities
    Responsibility and Dedication

    Engaged in long-term work, ensuring tasks are completed efficiently.

    Calm and Self-Control

    Maintains composure and effectively manages stress in difficult situations.

    Centres d'Intérêt
    Creation of online content — (Stories, Videos, Blogs, Photography, Graphics)
    Personal Development — (Podcasts, books on well-being, personal growth, productivity)