Experienced Product Manager with a proven track record in the development and management of products
throughout their lifecycle. Passionate, creative, and results-oriented. Skilled in team leadership and
collaboration with cross-functional teams. Enthusiastic about designing innovative solutions that enhance
customer satisfaction.
SAYED ALQASS COMPANY
SALES MAN Describe merchandise and explain use, operation, and
care of merchandise to customers.
Maintaining knowledge of current sales and promotions,
policies regarding payment, returns, exchanges, and
security practices.
Computing sales prices and total purchases using
calculators, cash registers, pos machines, mental math, and
receive and process cash or credit payment.
Opening and closing cash registers, performing tasks such
as counting money, separating charge slips, coupons, and
vouchers, balancing cash drawers, and making deposits.
Selling or arranging for delivery, insurance, financing, or
service contracts for merchandise.
Responsible for coaching new salespeople on customer
service and sales techniques.
Proven ability to build relationships with and maintain
repeat customers.
CMS Company
CollectorCMS is an international company in collection sector and the main branch in UAE
Achievements/Tasks
UNIQ FLOATING RESTAURANT L.L.C
CALL CENTEREfficiently handled customer inquiries, requests, and complaints via phone, email,
and chat.
• Managed a caseload of 100+ customers daily with a high level of efficiency and
responsiveness.
• Resolved 95% of customer inquiries independently, demonstrating excellent
problem-solving skills.
• Built strong relationships with customers by demonstrating empathy and active
listening.
Kheir zaman
Captain orderWas responsible for the guests Orders and I gained alot of experience with dealing with the customers .it was a massive experience and I learned alot
Bachelor degree
Faculty of Arts Media departmentI am skilled in fast learning,
customer service, teamwork,
communication, leadership,
and business development
strategies.
Successful cross-functional
team management
demonstrated exceptional
leadership skills, resulting in a
20% reduction in project
delivery time.
I am proficient in computer
skills such as Microsoft Excel
and Microsoft Word.
Excellent communication and
interpersonal skills, fostering
strong relationships with
stakeholders and ensuring
seamless project execution.