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Education
Jun 2020 – Dec 2024Atlanta, GA, USA
Georgia Institute of Technology, B.S Computational Media

Concentrations in Interaction Design and Human-Computer Interaction

Minor in Industrial Design | Highest Honors | GPA: 3.62

Professional Experience
May 2024 – Jul 2024Atlanta, GA
User Experience Intern, The Home Depot
  • •Validated design concepts for an interactive, AI-powered chatbot interface to empower merchant users to more easily simulate and adjust their product pricing, supporting customer needs and business initiatives
  • •Conducted and led user interviews with 6+ merchants and engineers
  • •Curated design documentation to support a component of the chatbot to live across merchandising tools at The Home Depot
    • Jan 2024 – Apr 2024Atlanta, GA
    Digital Product Design Intern, CNN
  • •Created detailed journey maps, wireframes, design mockups, and prototypes to effectively conceptualize product features for a new content planning platform
  • •Proposed a new and optimized editorial workflow within CNN's primary CMS, reducing duplicative work, wasted revenue, and missed content opportunities
  • •Conducted regular user research sessions with cross-functional stakeholders, synthesized data, and gathered insights to work towards team-wide KPIs informed user-centered design recommendations
    • May 2023 – Jul 2023Atlanta, GA
    User Experience Intern, The Home Depot
  • •Increased the pricing visibility of The Home Depot's 100,000 top-selling products, which bring in over 76% of company revenue, by designing a dashboard ranking system and iconography for the company's primary pricing analytics tool
  • •Conducted user research through interviews and iterative usability testing sessions with 8+ merchants that maintain in-store and online products
  • •Led research and design direction within the project space and collaborated with product management and engineering counterparts in an agile setting
    • Sep 2022 – Apr 2023Remote
    UI/UX Design Intern (Technical), Prosal
  • •Improved the customer experience of Prosal's web platform by designing innovative features and component systems in short iterative sprints to simplify the process of connecting non-profits to potential partners (RFPs)
  • •Researched and created designs for a new premium model for the platform, driving revenue from $140 to nearly $3,000 in monthly recurring revenue
  • •Performed competitive analysis to create feature recommendations and improvements, uncovering actionable insights through usability interviews
    • Skills
    User Research: User Flows, User Interviews, Personas, Ethnographies, Customer Journeys|Tools: Figma, FigJam, Adobe Creative Cloud, Miro, Notion, Confluence, Jira, Trello, Drupal, Wordpress|UX Design: Wireframing, Prototyping, Design Systems, Visual Design, WCAG 2.0, Information Architecture, Web Design, Graphic Design|Service Design: Stakeholder Maps, Storyboards, Co-design, Product Research