Jose MuñozIndustrial Designer | Cibersecurity Analist
Profile

Cybersecurity analyst with hands-on experience in incident response, vulnerability assessment and Linux server hardening. Proficient with Nmap and Autopsy, with working knowledge of MITRE ATT&CK. Background in technical support and training with strong troubleshooting and documentation skills.

Skills
Risk Management|Cloud Enviroment|Linux|ISO 27001|NIST|Blue team|Documentation|Cyberintelligence|Investigating|Reporting|Network security|Vulnerability management|Pentesting|Red team|Python|ENS|NMAP|Data loss prevention (DLP)|Ethic Hacking|CMR
Cybersecurity Projects

Security Incident Response and Debian Server Hardening⁠

Autopsy, Nmap, Linux Security Hardening, MITRE ATT&CK

Cybersecurity project focused on investigating an unauthorised SSH access incident on a Debian server. The work included forensic analysis of the system, vulnerability assessment through pentesting, and the implementation of hardening measures to mitigate risks and strengthen the server’s security.

• Investigation of an unauthorised SSH access incident on a Debian server through log analysis using journalctl and forensic examination of a disk image with Autopsy.

• Identification of security vulnerabilities through grey-box pentesting using Nmap, Gobuster, Nikto and WPScan.

• Implementation of server hardening measures, including disabling root SSH access and configuring restrictive firewall rules with UFW.

• Validation of remediation actions through security scans and system integrity checks using chkrootkit and rkhunter.

Education

Cibersecurity Specialist

4Geeks Academy
11/2025 – 03/2026 | Colombia, Remote

Industrial Designer

National University of Colombia
02/2015 – 05/2020 | Bogota, Colombia
Professional Experience

Designer

Freelance
08/2025 – Present | Colombia | Remoto
  • •Worked on freelance projects mainly in strategic design and UX, supporting clearer and more user-centred digital experiences.
  • •Analysed user flows and processes to identify friction points and improve usability.

    • Technical Customer Support Specialist

    Lavixo S.A.S⁠
    01/2025 – 07/2025 | Istanbul, Turkey

  • •Managed a CRM database of clients across Latin America, maintaining accurate records of customer interactions, follow-ups and platform activity to support operational tracking and data integrity.
  • •Provided technical guidance to users of a digital platform, troubleshooting access, configuration and onboarding issues while assisting clients in completing service processes successfully.
  • •Maintained structured documentation of user issues and system interactions, contributing to improved customer support workflows and achieving an approximate 30% client conversion rate through effective problem resolution.

    • 05/2021 – 12/2022 | Colombia

  • •Delivered hands-on training in artisanal and semi-industrial production processes to community groups of 10–15 participants, facilitating up to 3–4 training cohorts per month in a nationally recognised public education institute.
  • •Coordinated workshop activities and learning sessions, guiding participants through practical processes while troubleshooting technical and operational challenges during hands-on instruction.
  • •Maintained participant records and programme documentation using internal databases, ensuring accurate tracking of attendance, progress and training outcomes.

    • Languages
    Spanish — Native|English — B2