Accomplished Product Professional with 8+ years of experience driving end-to-end product strategy for complex technical products, from 0-to-1 launches to scaled adoption. Proven ability to align cross-functional teams (engineering, legal, security, and ops) on data-driven roadmaps, regulatory compliance (SOC 2, ISO 27001), and operational excellence in cloud/SaaS environments (AWS, Azure). Adept at bridging technical and business challenges—whether optimizing P&L, mitigating risks, or executing go-to-market (GTM) strategies—to deliver customer-obsessed outcomes in high-growth, agile settings.
Cross-functional Team Leadership Cloud Computing Technical Product Management Platform Security UI/UX, Data Analysis & Metrics Business Analysis
Product Strategy & Vision Customer Needs Vulnerability Management Change Management
Process Improvement Compliance Management
Built a portfolio career combining product leadership, technical consulting, and community impact following NetApp's 2023 workforce reduction.
• Product Strategy (Forge Teams): Defined roadmap and KPIs for 3 sports tech platforms as Board Member and Product Advisor, increasing user adoption 20% and customer satisfaction 30% through data-driven prioritization and cross-functional alignment.
• AI & Digital Transformation: Partnered with 3+ SMBs to implement AI-driven workflows and migrate from physical to digital operations, reducing operational costs 30% and scaling customer reach 2x while maintaining profitability.
• Technical Execution: Designed and deployed 5+ full-stack web solutions using React/Node.js, generating an average 25% increase in online revenue for small business clients within 6 months.
• Leadership & Mentorship: Served as USA Fencing National Referee and coach, sharpening strategic decision-making under pressure while contributing to athlete development at national competitions.
SpotPC: Next-gen managed Desktop-as-a-Service (DaaS) solution based on Azure Virtual Desktop (AVD) and proprietary NetApp technology.
• Led 0-to-1 launch of SpotPC, NetApp's first managed Desktop-as-a-Service (DaaS) solution on Azure Virtual Desktop, orchestrating cross-functional teams across engineering, security, and legal to achieve SOC 2 and ISO 27001 certification in 11 months—unlocking $2M+ enterprise sales pipeline and onboarding 5 Fortune 500 clients in year one.
• Drove product-market fit through customer-obsessed roadmap prioritization, implementing a structured feedback loop with 20+ enterprise clients that informed 85% of feature development—resulting in 95% customer retention and a Net Promoter Score (NPS) of 72.
• Optimized Azure infrastructure costs by 15% ($180K annual savings) through technical collaboration with engineering to right-size VM instances and implement auto-scaling policies—while improving system performance to support 40% user growth without additional cloud spend.
• Accelerated security remediation cycles by 50% by establishing a cross-functional triage process with engineering, sales, and external pentesters—reducing time from vulnerability discovery to resolution from 4 weeks to 2 weeks and minimizing customer security escalations by 60%.
• Scaled operational efficiency for enterprise deployments by designing and implementing automated security audit workflows, reducing compliance verification time by 40% and enabling the team to support 3x more customer onboardings without additional headcount.
• Led risk management initiatives for remote work security, implementing data protection controls and access management policies that reduced vulnerabilities by 40% and ensured compliance with industry standards during COVID-19 transition.
• Streamlined operational workflows by automating security documentation processes, cutting reporting time by 30% while maintaining audit readiness and enabling the business to operate fully remote without security gaps.
• Led end-to-end project execution, implementing Agile methodologies (Scrum/Kanban) to track milestones, mitigate risks, and deliver remote operations initiatives 10% ahead of schedule during organizational pivot.
A cybersecurity boutique that focuses on advanced persistent threats(APTs) and forensic litigation
• Designed and launched a mobile-responsive e-commerce platform with SSL encryption and integrated payment processing, driving a 175% increase in online sales (B2C) and establishing the company's first digital revenue stream.
• Led product strategy and roadmap development for the e-commerce platform, translating customer feedback and web analytics into feature prioritization that increased site traffic by 26% and improved conversion rates.
• Delivered data-driven insights to C-suite leadership through monthly reporting on web metrics, sales conversions, and user behavior — directly informing business strategy and product investment decisions.
• Mitigated critical security breach by identifying and resolving a malicious hack within 24 hours, preventing 2 days of downtime and protecting customer data and revenue continuity.
Strategic Planning, Project Management, Program Management, Organizational Change, Key Performance Indicators (KPIs), Objective and Key Results (OKRs), Agile Methodologies, User Research and Usability Testing, Product Requirements Document(PRD)
HTML5, CSS3, JavaScript (ES6, ES7), Sass, React, Bootstrap, Typescript
AWS, Azure, VDI, Defender for Cloud, AVD
Node.js, Python, Go, Kubernetes, Docker
Cloud Security, Compliance, Coverity, Nessus, Netsparker BlackDuck, Tenable, CloudCheckr
NetApp, Solutions Engineer
Future League, Coding Instructor
Google, Ads Quality Rater Biotechnology Solutions, Environmental Data Scientist