Shahd Mohamed Product Manager | Digital Products, Technology, Marketing & Operations
PROFILE:

Product Manager and multidisciplinary digital professional with 4+ years of experience across product management, technology, digital marketing, UX/UI, customer experience, and business operations. Experienced in taking digital products from customer discovery and validation through development, go-to-market, and adoption. Combines technical knowledge, business understanding, and marketing experience to turn customer needs into practical product solutions. Proactive, adaptable, and quick to learn, with strong ownership and cross-functional collaboration skills.

WORK EXPERIENCE
Product Manager, T2 (Technology & Beyond)
06/2026 – Present | Riyadh, Saudi Arabia
  • •Manage NIZAMY HR, an AI-powered HR platform, across product discovery, customer validation, development, go-to-market, and adoption.
  • •Translate customer feedback and business needs into product requirements, user stories, workflows, and feature priorities.
  • •Coordinate product execution and follow up on delivery across engineering, web and mobile development, UX/UI, marketing, and business teams.
  • •Lead customer validation and multi-channel outreach through meetings, calls, field visits, and email campaigns, building a pipeline of 10 qualified ICP-fit prospects.
    • Digital Solutions & Operations Specialist, Hawl AL-Jazeera Furniture
    04/2023 – 06/2025 | Riyadh, Saudi Arabia
  • •Managed digital operations, e-commerce activities, and customer experience improvement initiatives.
  • •Supported Tamara and Tabby payment integrations and improved workflows across sales, service, and digital channels.
    • Virtual Operations Assistant | PART-TIME, Solid Ready Mix
    12/2024 – 02/2025 | Riyadh, Saudi Arabia
  • •Supported workflow coordination, task tracking, and internal communication across business teams.
  • •Managed Google Workspace and Trello to improve follow-up visibility and process organization.

    • Technology Events Coordinator & Master of Ceremonies | CONTRACT

    HP Hackathons & EduTech Events
    Summer  2024 – 2025 | Riyadh, Saudi Arabia
  • •Coordinated technology hackathons and educational events, including schedules, participants, speakers, and program delivery.
  • •Collaborated with organizers, partners, speakers, and participants to support successful event execution.
  • •Presented event sessions and supported audience engagement as a Master of Ceremonies.

    • Digital Content & Social Media Specialist

    Masarat Alairtiga for Information Technology
    02/2022 – 04/2024 | Riyadh, Saudi Arabia
  • •Supported digital communication, brand presence, and campaign delivery for technology-related services.
  • •Coordinated content and visual communication assets aligned with audience engagement goals.
    • Digital Marketing & Multimedia Specialist, Perfect Solution Agency for E-Marketing
    08/2021 – 01/2022 | Riyadh, Saudi Arabia
  • •Supported digital marketing campaigns, client communication, and promotional initiatives.
  • •Produced campaign materials aligned with client objectives and delivery timelines.
    • EDUCATION
    Bachelor of Science in Computer Science, Saudi Electronic University
    2022 – 2026

    GPA: 3.26/4.00

    Diploma in Information Technology, Princess Norah bint Abdulrahman University
    2020 – 2022

    GPA: 4.83 out of 5 With first class honors.

    SKILLS
    PRODUCT MANAGEMENT: Product Discovery, Product Requirements, User Stories, Feature Prioritization, Backlog Management, Product Roadmaps, Customer Validation, User Interviews, Product Development, Product Adoption, Product Analytics
    MARKETING & BUSINESS: Go-to-Market Strategy, Product Positioning, Market Research, Competitor Analysis, Lead Generation, Digital Marketing, Customer Experience, Business Operations, Process Improvement
    UX/UI & TECHNICAL: User Journeys, User Flows, Wireframing, Prototyping, UX Research, Figma, HTML, CSS, JavaScript, Java, Python, PHP, MySQL, Firebase, GitHub
    TOOLS: Jira, PostHog, Firebase, Trello, Asana, Slack, Google Workspace, Microsoft Office
    LANGUAGES
    Arabic | Native
    English | Professional Working Proficiency