Shahd Mohamed Product Management | Technical Product & Digital Solutions
PROFILE:

Computer Science graduate with a Diploma in Information Technology and hands-on experience in digital product management, software development, UX/UI, and business operations. Skilled in translating user and business needs into clear product requirements, user flows, and practical digital solutions. Combines technical understanding, product thinking, and digital customer experience to support the development of user-focused digital products.

WORK EXPERIENCE
Product Management Trainee, T2 (Technology & Beyond)
06/2026 – Present | Riyadh, Saudi Arabia
  • •Support product planning, feature prioritization, and documentation for digital platforms.
  • •Translate business objectives and user needs into product requirements, user stories, and functional workflows.
  • •Collaborate with engineering, design, and business stakeholders to support product development and delivery.
  • •Conduct market and competitor research to identify product improvement opportunities.
  • •Support product analytics planning, adoption tracking, and go-to-market initiatives.
    • Digital Solutions & Operations Specialist, Hawl AL-Jazeera Furniture
    04/2023 – 06/2025 | Riyadh, Saudi Arabia
  • •Supported digital operations, e-commerce enablement, and customer experience improvement initiatives.
  • •Contributed to Tamara and Tabby payment integration to enhance online checkout flexibility.
  • •Coordinated workflow and customer journey improvements across sales and service operations.
    • Virtual Operations Assistant, Solid Ready Mix
    12/2024 – 02/2025 | Riyadh, Saudi Arabia
  • •Supported workflow coordination, task tracking, and internal communication across business teams.
  • •Managed Google Workspace and Trello to improve follow-up visibility and process organization.

    • Technology Events Coordinator & Master of Ceremony

    HP Hackathons & EduTech Events
    Summer  2024 – 2025 | Riyadh, Saudi Arabia
  • •Coordinated technology-focused hackathons and education events, supporting schedules, participant communication, and program delivery.
  • •Facilitated coordination between participants, speakers, organizers, and partner stakeholders.

    • Digital Content & Social Media Specialist

    Masarat Alairtiga for Information Technology
    02/2022 – 04/2024 | Riyadh, Saudi Arabia
  • •Supported digital communication, brand presence, and campaign delivery for technology-related services.
  • •Coordinated content and visual communication assets aligned with audience engagement goals.
    • Digital Marketing & Multimedia Specialist, Perfect Solution Agency for E-Marketing
    08/2021 – 01/2022 | Riyadh, Saudi Arabia
  • •Supported digital marketing campaigns, client communication, and promotional initiatives.
  • •Produced campaign materials aligned with client objectives and delivery timelines.
    • EDUCATION
    Saudi Electronic University, Bachelor of Science in Computer Science
    2022 – 2026
    Princess Norah bint Abdulrahman University, Diploma in Information Technology
    2020 – 2022

    GPA: 4.83 out of 5 With first class honors.

    SKILLS
    Product Management & Business Analysis: Product Requirements, User Stories, Backlog Management, Feature Prioritization, Product Roadmap Support, Product Discovery, User Flow Mapping, User Journey Mapping, Product Analytics Requirements, Activation Funnels, Go-To-Market Support, Technical Documentation, Process Mapping, Workflow Optimization
    Technical & UX/UI: Java, Python, JavaScript, PHP, HTML, CSS, MySQL, Firebase, Android Studio, Git, GitHub, Database Management, Figma, Wireframing, Prototyping, UX Research
    Tools & Collaboration: Jira, PostHog, Trello, Asana, Slack, Google Workspace, Microsoft Office
    Projects
    Furnix — Furniture Mobile Application
    • •Java, Firebase, Android Studio, UX/UI Design
    • •Developed a mobile application with Firebase integration and a user-focused interface design.
    Cook With Us – Cooking Recipes Website
    • •HTML, CSS, JavaScript, PHP, MySQL
    • •Built a responsive website with database integration and dynamic content functionality.
    Network Design using Cisco Packet Tracer
    • •Cisco Packet Tracer, Routing, Subnetting
    • •Designed and configured a simulated network environment including routing and connectivity testing.
    LANGUAGES
    Arabic - Native
    English - Professional Working Proficiency