FlowCV Logo
Rania RIAHIBusiness Analyst (BI/Data/AI)
Skills
BUSINESS INTELLIGENCE

Power BI, Tableau, Talend, Zapier, Power Automate, Dataiku

MODELING / DATABASES

SQL, Access, PLSQL, MongoDB

PROGRAMMING

Python, R, VBA

DATA SCIENCE LIBRARIES

Scikit-Learn, Matplotlib, Numpy, Pandas, Seaborn, TensorFlow, Keras

MICROSOFT OFFICE

Excel, Word, PowerPoint

SOFT SKILLS

Proactive, Curious, Agile, Critical Thinker, Dynamic, Autonomous

Certificates
Projects
Languages
French

Advanced

English

Advanced

I am a Business Analyst with a Bachelor's degree in Finance and a double Master's degree in Business Analytics and AI & Digital Transformation. I am seeking a new job opportunity.

Professional Experience
Business Data Analyst, SFR Business Group Altice
Apr 2024 – Oct 2024 | Internship in Paris, France

Context : Within the Technical Customer Relationship (TCR) department, B2B tickets are externalised. The aim is to improve monitoring of the Action Plan tracking and ticket distribution.

Tasks :

  • •Processing and qualification of changes to B2B ticket management processes
  • •Analysis of requirements and drafting of functional specifications (SFD/SPEC)
  • •Improvement of ticket volume prediction using the Long Short-Term Memory (LSTM) neural network model
  • •Development of an interpretable deep learning model named Neural Decision Tree
  • •Elaboration of metrics to evaluate explanations : Fidelity & Stability
  • •Deployment and testing of the AI models implementation
  • •Definition of User Stories and backlog prioritization
  • •Updating internal documentation (data dictionary, mapping) with Confluence
  • •ModOps presentation and end-user configuration

    • Technical Environment : Excel, JIRA, PL/SQL, SQL,Python, Confluence, Tableau Prep, Power Query, Tableau Desktop, Power Automate, VBA, LSTM, Deep Learning

    Business Analyst, Zitouna Takaful Insurance
    Jul 2022 – Sep 2023 | Full-time position in Tunis, Tunisia

    Context : : Business analysis in the insurance sector within the Enterprise Risk Management (ERM) department.

    Tasks :

  • •Participation in defining reporting KPIs (sales achievement rate, claims rate, settlement)
  • •Execution of tests relating to the customer letter automation project
  • •Creation of a premium prediction model using supervised learning (Scikit-learn) and late claims forecasting with the Chain Ladder method (Pandas)
  • •Preprocessing of data from Proassur and Sage (CSV format)
  • •Generation of dashboards with Excel, Power BI, and Talend

    • Technical Environment : Python, R, Power BI, SQL, Excel, VBA, Talend, Machine Learning, Pandas, NumPy, Matplotlib, Scikit-learn

    Financial Analyst, BIAT - Arab International Bank of Tunisia
    Jun 2021 – Aug 2021 | Internship in Tunis, Tunisia
  • •Collection and in-depth analysis of user needs to optimize processes
  • •Participation in the launch of the "MYBIAT" application: Convince customers to migrate to the new application (gain of 15Kdt)
  • •Cash management and recording of daily transactions
    • Education
    Master’s Degree Tech Track, AI & Business Transformation, PARIS SCHOOL OF TECHNOLOGY & BUSINESS
    2023 – 2024

    • Courses: AI, Deep Learning, Agile Methods, Data Management, BI, and Data Warehouse

    Master’s Degree in Business Analytics, ESPRIT SCHOOL OF BUSINESS
    2022 – 2023

    • Courses: Big Data, Machine Learning, Data Mining, Python Programming, Time Series

    Bachelor’s Degree in Management Sciences Finance Specialization, IHEC Carthage
    2019 – 2022
  • •Courses: Financial Engineering, Finance, Marketing, Management, Econometrics, Financial Risk Management
    • Baccalaureate in Mathematics, Tunis High School
    2018 – 2019