Backend-focused Software Engineer with 2+ years of experience building scalable internal systems using Laravel, PHP, MySQL, Redis, and modern frontend frameworks (React, Next.js). Currently working on high-impact internal platforms used by 400+ daily active users across CX, Finance, Sales, Product, and Visa teams. Experienced in system migration, API optimisation, workflow automation, caching strategies, cron-based processing, AI-assisted backend workflows, and performance tuning. Focused on building reliable, maintainable backend systems that reduce operational load and scale with business growth.

Professional Experience
Jr. Software Developer, PickYourTrail⁠
  • •Contributed to the migration of legacy systems to modern PHP and Laravel, improving maintainability and long-term scalability.
  • •Built backend workflows for AI-powered voice automation, supporting customer follow-ups, lead qualification, and trip-related assistance.
    • 2024 Sep – presentChennai, India
  • •Optimised API performance and database queries, reducing response time by 40%+ across key modules.
  • •Designed and maintained backend services supporting 400+ daily active internal users.
  • •Built workflow automation for CX, Visa, Finance, and Sales operations, reducing manual processing time.
  • •Implemented Redis-based caching strategies to improve performance and reduce redundant database load.
  • •Wrote and maintained test coverage using Pest for critical business logic.
  • •Used AI tools to accelerate development, debugging, documentation, and internal workflow improvements.
    • Associate Developer, True Tracking⁠
  • •Improved API performance and database query efficiency, achieving 30% system performance gain.
  • •Implemented security enhancements (authentication hardening, encryption), reducing vulnerabilities.
    • 2023 Oct – 2024 SepChennai, India
  • •Contributed to scalable backend architecture improvements.
  • •Assisted in cloud integration efforts, increasing system capacity by ~50%.
    • Technical Skills
    Architecture: System design, API Design, Database Optimisation, Caching Strategies, Workflow Automation|Frontend: React, Next.js|Backend: PHP, Laravel, REST APIs, GraphQL, MySQL, Redis, Cron Jobs, Queue Systems, webhooks|Security Implementations: Data encryption, authentication, authorization|AI Integrations: Voice Agent integration, Agent-based workflow, Leveraged AI tools for productivity acceleration|DevOps & Tools: Git, Linux (Ubuntu), Nginx
    Projects
    Plato, Internal CRM

    A centralised CRM platform serving multiple departments (CX, Sales, Product, Visa, Finance).

  • •Reduced API response time by 40% through query optimisation and caching.
    • 2024 Sep – Present
  • •Supported 400+ daily active users with a stable backend architecture.
  • •Migrated legacy codebase to modern Laravel versions.
  • •Built modules for workflow tracking, customer data processing, and operational reporting.
  • •Implemented background jobs and scheduled tasks to automate repetitive processes.
    • Locker Room, HRM

    Internal HR management platform for employee data and performance monitoring.

  • •Reduced manual HR processing time by 50% through automation.
    • 2024 Dec – Present
  • •Improved data visibility and reporting accuracy.
  • •Contributed to system reliability and performance enhancements.

    • Education
    B.Sc. Computer Science, Dr. Ambedkar Government Arts College.
    2020 – 2023Chennai, India