
Greets 50+ customers per shift and provides exceptional customer service by Advising on the menu; Answering customer inquiries; offering prompt and friendly service. I handled over 100+ cash and credit transactions and 400+ online payments daily. I operate a cash register and POS software ensuring transaction totals match the recorded receipt totals. For better inventory control we regularly ensure all the stock that we need for our restaurant.
Maintain customer relationships by capturing information on regulars, increasing customer loyalty through customer satisfaction. Design seat rotation chart based on rush hour flow reducing guest wait times. Monitor table resources. napkins, and Menus. Demonstrated excellent communication skills and upheld a positive customer experience while adhering to regulations with a friendly personality who enjoys dealing with a variety of different people.
Keeping track of Inventory, Sales, and Purchases.
Calculate the debt of each customer.
Explain to customers about the products and up-selling.
Scheduled and managed the reservation
Flexible schedule for nights, weekends, holidays, and/or split shifts as necessary
Ensured dining service as smoothly by checking on tables and information services or management of any guest concern. Ensured that personal grooming and uniform is to the required standards. Attends briefings, training sessions, and weekly meetings.