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My Profile

Summary

I am a dynamic professional transitioning from civil engineering into the technology space, with a focus on cloud computing and software development. With certifications like AWS Solutions Architect Associate and hands-on experience in designing scalable cloud solutions, I bring a strong commitment to continuous learning and innovation.

Building on my engineering background, I’ve developed skills in problem-solving, project management, and analytical thinking, which now drive my success in tech. I am eager to collaborate and create impactful, scalable solutions that empower businesses and drive digital transformation.

Professional Experience
Equity Bank Kenya
2024 Nov – presentEastleigh, Kenya
RO- Operation and service

Customer Engagement: Proactively onboarded customers to digital banking platforms.

Customer Satisfaction: Addressed issues and worked with internal teams to resolve them.

Service Improvement: identified improvement areas for a better customer experience.

Cross-selling: educated customers on various bank products and cross-sold services.

2022 Jan – 2024 OctNairobi, Kenya
Marketing representative, Finserve Africa
  • Customer Engagement: Proactively onboarded customers to digital banking platforms.
  • Customer Satisfaction: Addressed issues and worked with internal teams to resolve them.
  • Service Improvement: identified improvement areas for a better customer experience.
  • Cross-selling: educated customers on various bank products and cross-sold services.
  • 2024 May – 2024 JulNairobi, Kenya

    Keensell Ventures

    Attachee
  • Site supervision: ensured construction and renovation projects ran smoothly and safely.
  • Project coordination: I played a key role in planning and scheduling activities.
  • Quality Control: Conducted thorough inspections to uphold high standards.
  • John Wachira Macharia
    1 / 5
  • Technical Support: Assisted in implementing detailed engineering designs.
  • Documentation: kept meticulous records of project progress.
  • Problem-Solving: Proactively addressed and resolved on-site challenges.
  • 2023 Jul – 2023 SepNairobi, Kenya

    The Material Testing and Research Division (MTRD)

    Lab assistant
  • Hands-on Testing: Conducted tests on concrete, asphalt, soils, and foundations.
  • Analysis & Quality Control: Analyzed results and ensured adherence to quality standards.
  • Collaboration: I worked closely with lab technicians across departments.
  • Understanding Material Properties: Gained insights into material properties and their significance in construction projects.
  • 2019 Jan – 2019 JulThika, Kenya

    Equity Bank Kenya

    RO- Operation and service
  • Bank Teller Duties: Managed daily cash transactions and ensured accurate handling of funds.
  • Customer Service Desk: Provided exceptional customer service, resolving inquiries and issues.
  • Account Opening Desk: Assisted customers with opening and managing accounts.
  • Money Transfer Desk: Facilitated local and international money transfers.
  • ATM Applications: Guided customers through ATM application processes.
  • Customer Satisfaction: Ensured high satisfaction levels by addressing needs promptly and efficiently.
  • Problem Resolution: Identified and resolved issues to maintain smooth banking operations.
  • Education
    2019 Jul – 2024 DecNairobi, Kenya

    Bachelor of Engineering Civil Engineering

    The Technical University of Kenya
  • Civil Engineering Principles: Structural analysis, geotechnical, transportation, and environmental engineering.
  • Hands-On Experience: Laboratory work and field projects.
  • Software Skills: Proficient in industry-standard design and analysis software.
  • Team Projects: Enhanced teamwork, project management, and problem-solving skills.
  • Final Year Project: Sustainable construction practices.
  • 2015 Jan – 2018
    Nyagatugu Boys Sec School

    Achieved an A- with 76 points in KCSE examinations.

    Courses
    2024 Jul – 2024 SepNairobi, Kenya

    Virtual assistant

    Alx Africa

    Completed a 2-month intensive digital training focused on administrative, organizational, and communication skills for virtual support.

    Gained proficiency in tools such as Google Workspace and developed key skills in project management, digital communication, time management, and client engagement.

    Practiced real-world VA tasks including meeting coordination, data handling, task execution, and upward management.

    John Wachira Macharia
    2 / 5

    Collaborated in a virtual community of learners, enhancing adaptability and professionalism in remote work environ

    ments.

    Certificates
    AWS solution architect associate
    • Overview: Certified in AWS Solution Architect Associate.
    • Cloud Architecture: Proficient in designing and deploying scalable, secure, and resilient cloud solutions on AWS.
    • Best Practices: Skilled in leveraging AWS services to optimize costs and improve infrastructure efficiency.
    • Problem-Solving: Demonstrates the ability to troubleshoot, migrate, and enhance cloud-based solutions.
    Alx Cloud computing
    • Overview: Certified in ALX Cloud Computing Program.
    • Cloud Skills: Hands-on experience in cloud computing principles and deployment strategies.
    • Project Execution: Proficient in implementing cloud-based solutions for real-world applications.
    • Collaboration: Developed teamwork skills through group projects and cloud initiatives.
    Basics of Disciplined Agile™
    • Overview: Certified in Basics of Disciplined Agile™.
    • Agile Methodology: Foundational knowledge in Disciplined Agile principles and practices.
    • Project Management: Skills in agile project management and iterative development.
    • Process Tailoring: Ability to tailor agile practices to different project contexts.
    AWS cloud practitioner
    • Overview: Certified in AWS Cloud Practitioner.
    • Cloud Fundamentals: Strong foundation in AWS cloud concepts, core services, and global infrastructure.
    • Cost Management: Knowledge of pricing models, cost optimization, and AWS billing practices.
    • Security Awareness: Awareness of AWS cloud security and compliance standards.
    The Basics of Scrum
    • Overview: Certified in The Basics of Scrum.
    • Scrum Methodology: Understanding of Scrum principles and roles.
    • Agile Framework: Proficiency in implementing Scrum for agile project management.
    • Team Collaboration: Enhanced skills in teamwork and sprint planning.
    John Wachira Macharia
    3 / 5
    Project

    AWS Projects

    1. Dynamic Café Website

    • Built a dynamic website for a café to enhance order management and customer experience.
    • Deployed a responsive front-end on S3 and integrated AWS RDS for backend data storage.
    • Implemented Auto Scaling and Elastic Load Balancer for scalability, improving order processing efficiency by 50%.

    2. Serverless Inventory Management System

    • Developed a serverless application for real-time inventory tracking using AWS Lambda and DynamoDB.
    • Automated updates with Lambda functions and optimized data storage with DynamoDB.
    • Reduced manual errors by 40% and enabled real-time monitoring with CloudWatch.

    3. Scalable E-commerce Infrastructure

    • Designed a high-performance cloud architecture for an e-commerce platform.
    • Utilized Elastic Load Balancer and Auto Scaling to handle traffic surges and ensure 99.9% uptime.
    • Optimized costs with Spot and Reserved Instances, improving operational efficiency.

    4. Cloud Cost Optimization

    • Conducted a cost analysis using AWS Trusted Advisor and Cost Explorer, reducing expenses by 30%.
    • Configured CloudWatch alarms and dashboards for resource monitoring and optimization.
    • Streamlined operations by rightsizing instances and implementing resource tagging.

    This version is polished, direct, and emphasizes results while retaining technical depth. Let me know if it’s ready to use!

    Skills
    Project management
    • Supervised construction and renovation projects
    • Coordinated project planning and scheduling
    • Conducted quality control inspections
    Customer service
    • Managed daily cash transactions
    • Facilitated account opening and money transfers
    • Ensured high levels of customer satisfaction
    Customer Engagement
    • Onboarded and educated customers on digital banking platforms
    • Addressed and resolved customer issues
    • Cross-sold banking products
    Collaboration
    • I worked closely with lab technicians and internal teams
    • Coordinated with stakeholders and team members
    Virtual assistant
    Cloud computing

    Aws

    Technical Proficiency
    • Hands-on testing (concrete, asphalt, soils)
    • Technical support in engineering designs
    • Use of industry-standard software
    Analytical Skills
    • Conducted tests and analyzed results
    • Identified areas for service improvement
    • Engaged with different BIM tools in designing and analyzing civil structures
    Problem-Solving
    • Resolved on-site construction issues
    • Handled customer inquiries and banking issues efficiently
    John Wachira Macharia
    4 / 5
    Interests
    Volunteering work
    Lifelong learning across diverse fields
    Coding and software development
    Sustainable infrastructure research
    Advancements in civil engineering
    Experimenting with engineering software
    References
    Michael Gachanja, BGDM Equity bank- Eastleigh, Equity Bank Kenya
    254 763422625
    Ronah Muthoni, operations manager-Thika, Equity bank kenya
    254 763221518
    John Wachira Macharia
    5 / 5