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📌 SBAC Bank:

Final-year Software Engineering student majoring in Data Science with hands-on experience in banking operations, customer workflow analysis, and technology-driven problem-solving through internship experience at NCC Bank PLC. Skilled in Python, SQL, Excel, Git, and data analytics with strong interest in banking technology, IT operations, digital systems, and financial data analysis. Experienced in developing web-based systems, analytical research, and collaborative technical projects. Seeking to contribute technical, analytical, and problem-solving skills in a professional ICT and banking environment.

Education

Bachelor of Science (B.Sc.) in Software Engineering (Major in Data Science)

Daffodil International University

CGPA: 3.08 (Current) (out of 4)

Jul 2022 – PresentDhaka, Bangladesh

Completed Academic Coursework: Completed 139 out of 145 Credits

Remaining: 6 Credit Thesis Defense (Expected: June 2026)

Higher Secondary Certificate (HSC)

Shaheed Ramiz Uddin Cantonment College

GPA: 4.33 (out of 5)

Jul 2016 – May 2018Dhaka, Bangladesh

Secondary School Certificate (SSC)

Zirabo High School

GPA: 4.89 (out of 5)

Jan 2014 – May 2016Dhaka, Bangladesh
Core Technical Qualifications
Programming Languages:

Java, Python, C#, Dart, HTML, JavaScript

Operating Systems:

Windows (10 & 11), Linux, macOS, Ubuntu

Database & Data Analysis:

Excel, SQL, Power BI

Networking & Security:

Network Configuration, Cyber Security Awareness, Firewall/​Proxy Basics

Tools & Platforms:

Microsoft 365, Git, GitHub, Anaconda, Postman, IntelliJ IDEA, VS Code

UI/UX & Visualization:

Canva, Figma, Basic UI/​UX Principles

Academic & Technical Projects

A payment gateway prototype using HTML, CSS, & vanilla JS. Features REGEX-based real-time input formatting (card number, expiry) and simulates asynchronous payment processing with dynamic button states.

May 2024 – Oct 2024

A responsive guide in HTML, CSS, & vanilla JS. Built a complete 8-language translation (i18n) system from scratch. Dynamically renders currency cards and includes a currency converter.

Feb 2025 – Mar 2025
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Architected a multi-role (Client, Provider, Admin) scheduling system for a System Analysis & Design capstone. The design includes secure booking, payment processing, and calendar integration .

Feb 2024 – May 2024

A console-based C application for a capstone project. Implements full CRUD operations with persistent data storage in a binary file and features advanced record filtering (gender, branch, location) .

Oct 2023 – Dec 2023

A responsive SPA using HTML, CSS, & JavaScript. Dynamically loads content and uses the fetch API to live-filter bus data from JSON, displaying results in a modal.

Jun 2025 – Aug 2025

Built an autonomous robot using Arduino NANO and an HC-SR04 ultrasonic sensor. Processes real-time sensor data to navigate and avoid obstacles via an L298N motor driver.

Feb 2024 – May 2024
Research & Analytical Projects

An Ensemble Stacking-Based Approach for Accurate and Explainable Loan Approval Prediction (Academic Thesis)

Built an ML-based loan approval prediction system to improve banking loan evaluation accuracy and transparency. Developed a stacking ensemble model using Random Forest, XGBoost, LightGBM, and Logistic Regression, engineered financial risk features, and handled class imbalance using SMOTE. Integrated SHAP-based Explainable AI (XAI) to support transparent and interpretable banking decision-making. Relevant for banking risk assessment, loan evaluation, and data-driven financial decision systems.

Nov 2025 – PresentDhaka, Bangladesh

Conducted a structured survey-based research at Savar Branch of NCC Bank PLC to assess customer satisfaction and trust. Primary data was collected from 100 customers using a questionnaire covering 15 key service dimensions including reliability, security, employee behavior, waiting time, ATM services, and complaint handling. The study aimed to evaluate satisfaction levels across multiple service parameters and identify key areas for service improvement.

Dec 2025 – Mar 2026Dhaka, Bangladesh
Professional Experience

Intern General Banking Division

NCC Bank PLC, Savar Branch

Supported daily banking operations, customer service coordination, and workflow-related activities within the General Banking Division. Assisted in collecting and analyzing customer feedback data from 100+ respondents to identify service quality insights and operational improvement opportunities. Worked closely with branch employees to understand operational processes, communication practices, and customer experience management in a professional corporate environment.

Dec 2025 – Mar 2026Dhaka, Bangladesh
Leadership & Organizational Experience

President

Naogaon District Students' Association, Daffodil International University

Led organizational activities, coordinated student engagement initiatives, and managed communication among members, university authorities, and external stakeholders.

Mar 2026 – presentDhaka, Bangladesh
2 / 3

Joint Secretary

Data Science Club, Daffodil International University

Assisted in organizing workshops, knowledge-sharing sessions, and student engagement programs related to Data Science and emerging technologies.

Nov 2025 – PresentDhaka, Bangladesh
Certifications, Trainings & Competitions
National Hackathon for Cyber Security @ Fintech Industry

ICT Division, Bangladesh & Daffodil International University

Social Skill Training (8 Hours)

Psychological Service Center, Daffodil International University

World Friends Korea (WFK) IT Volunteer Program 2025

Office of the International Affairs & Department of Software Engineering, DIU

Hands-On Workshop Software Testing from Industry Expert

Department of Software Engineering, DIU

MIST Leetcon 2023 HackMeIfYouCan

Military Institute of Science and Technology

Google Hacking Contest - 2022

Cyber Security Centre, Daffodil International University

Professional Skills

Technical Writing & Documentation – reports, project documentation, and official records

Leadership & Collaboration – teamwork, active listening, and effective communication skills

Problem Solving & Decision Making – ability to work effectively under pressure

Adaptability & Time Management – ability to adjust in new environments and manage multiple tasks efficiently

Courses

Flutter App Development

Interactive Cares
May 2025 – Oct 2025Dhaka, Bangladesh

AWS Academy Machine Learning Foundations

AWS Academy
Jun 2025 – Jul 2025AWS Academy (Online)

English Language Proficiency Course

Department of English, University of Asia Pacific
Feb 2019 – Mar 2019Dhaka, Bangladesh
Languages
English — Fluent
Bengali — Native/Bilingual
References
Md. Kamal Hossan, First Assistant Vice President & Operation Manager, NCC Bank PLC, Savar Branch
[email protected], +880 1719-365147
Nahida Akter, Business Manager, Oracle Bangladesh Limited
[email protected], +880 1730-370365
Md. Shohel Arman, Assistant Professor, Department of Software Engineering, Daffodil International University
[email protected], +880 1673-383289
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