Software Engineering student (Major in Data Science) at Daffodil International University with hands-on experience in banking operations at NCC Bank PLC, customer service, data analysis, and ML-powered financial solutions. Seeking the COMPASS Internship at BRAC Bank to contribute to technology-driven and data-informed banking operations while demonstrating professionalism, strong communication & interpersonal skills, teamwork, and a proactive learning mindset.
Bachelor of Science (B.Sc.) in Software Engineering (Major in Data Science)
Daffodil International UniversityHigher Secondary Certificate (HSC)
Shaheed Ramiz Uddin Cantonment CollegeGPA: 4.33 (out of 5)
Secondary School Certificate (SSC)
Zirabo High SchoolGPA: 4.89 (out of 5)
HTML5, CSS3, JavaScript (ES6+), Responsive Design, DOM Manipulation
SQL, Power BI
React, Tailwind CSS
Microsoft 365, Git, GitHub, Anaconda, Postman, IntelliJ IDEA, VS Code
Java, Python, C#, Dart
Canva, Figma, Basic UI/UX Principles
A responsive SPA using HTML, CSS, & JavaScript. Dynamically loads content and uses the fetch API to live-filter bus data from JSON, displaying results in a modal.
A responsive guide in HTML, CSS, & vanilla JS. Built a complete 8-language translation (i18n) system from scratch. Dynamically renders currency cards and includes a currency converter.
A payment gateway prototype using HTML, CSS, & vanilla JS. Features REGEX-based real-time input formatting (card number, expiry) and simulates asynchronous payment processing with dynamic button states.
Architected a multi-role (Client, Provider, Admin) scheduling system for a System Analysis & Design capstone. The design includes secure booking, payment processing, and calendar integration .
A dynamic weather dashboard using HTML, CSS, & JS. Fetches real-time data and 7-day forecasts, featuring Chart.js visualizations, auto-suggest search, and a dark/light mode toggle.
A console-based C application for a capstone project. Implements full CRUD operations with persistent data storage in a binary file and features advanced record filtering (gender, branch, location) .
Built an autonomous robot using Arduino NANO and an HC-SR04 ultrasonic sensor. Processes real-time sensor data to navigate and avoid obstacles via an L298N motor driver.
An Ensemble Stacking-Based Approach for Accurate and Explainable Loan Approval Prediction (Academic Thesis)
Built an ML-based loan approval prediction system to replace slow and biased manual bank evaluations. Stacked Random Forest, XGBoost, and LightGBM with Logistic Regression as meta-learner, engineered custom financial risk features (Loan-to-Income Ratio, Credit-Income Interaction), and handled class imbalance via SMOTE. Integrated SHAP-based Explainable AI to ensure every prediction is transparent and justifiable for both banks and regulators. Highly relevant for modern banking risk management and regulatory compliance.
Customer Satisfaction and Trust Assessment: A Study on NCC Bank PLC, Savar Branch (Survey-Based Report)
Conducted a structured survey-based research at Savar Branch of NCC Bank PLC to assess customer satisfaction and trust. Primary data was collected from 100 customers using a questionnaire covering 15 key service dimensions including reliability, security, employee behavior, waiting time, ATM services, and complaint handling. The study aimed to evaluate satisfaction levels across multiple service parameters and identify key areas for service improvement.
Intern – General Banking Division
NCC Bank PLC, Savar BranchDuring my internship in the General Banking Division, I participated in routine banking operations and customer service activities. I also conducted an academic research project titled “Customer Satisfaction and Trust Assessment: A Study on NCC Bank PLC, Savar Branch” where I collected and analyzed survey data from 100 customers to evaluate service quality, reliability, security, waiting time, and overall customer satisfaction. Demonstrated strong communication, teamwork, and proactive attitude while assisting the branch team.
President
Naogaon District Students' Association, Daffodil International UniversityJoint Secretary
Data Science Club, Daffodil International UniversityICT Division, Bangladesh & Daffodil International University
Psychological Service Center, Daffodil International University
Office of the International Affairs & Department of Software Engineering, DIU
Department of Software Engineering, DIU
Military Institute of Science and Technology
Cyber Security Centre, Daffodil International University
Technical Writing & Documentation – reports, project documentation, and official records
Leadership & Collaboration – teamwork, active listening, and effective communication skills
Problem Solving & Decision Making – ability to work effectively under pressure
Adaptability & Time Management – ability to adjust in new environments and manage multiple tasks efficiently
Flutter App Development
Interactive CaresAWS Academy Machine Learning Foundations
AWS AcademyEnglish Language Proficiency Course
Department of English, University of Asia Pacific