summary

Results-driven data professional with 4+ years of experience in business operations, analytics, and performance management. Adept at transforming complex data into strategic insights that drive decision-making and operational efficiency. Proficient in SQL, Python, and Tableau, with a strong track record of collaborating cross-functionally with senior stakeholders to optimize business processes. Passionate about leveraging data to improve efficiencies and enhance customer experiences in fast-paced, high-growth environments.

Skills
Data Analytics & Visualization — SQL (PostgreSQL), Tableau, Trend Analysis, Data Cleaning, Statistical Analysis
Programming & Automation — Python (Pandas, Scikit-Learn, NumPy, Matplotlib, TensorFlow, NLTK), Git
Business Operations & Strategy — Process Improvement, Stakeholder Collaboration, Strategic Recommendations.
Reporting & Business Intelligence — Dashboard Creation, Data Validation, KPI Development, Storytelling
Projects

Tools: Python, Scikit-Learn, JSON, Supervised Learning

  • Developed a predictive model to estimate house prices using 41 key features, optimizing accuracy through Random Forest and hyperparameter tuning.
  • Improved model performance by addressing overfitting through train/test split and feature engineering.
  • Apr 2024

    Tools: PostgreSQL, Data Cleaning, ERD, Exploratory Analysis

  • Conducted an exploratory data analysis on e-commerce visitor behavior and product interactions.
  • Applied SQL queries (CTEs, subqueries, joins) to clean data and generate business intelligence insights on customer purchase trends.
  • Professional Experience
    RBC, Project Control Officer
    Apr 2024 – Present
  • Designed and delivered the Global Compliance Snapshot (GCS) dashboards for senior executives, providing actionable insights on budget variances and compliance initiatives.
  • Spearheaded the transition of the Compliance Group to a new vendor technology tool, collaborating across global teams and external consultants.
  • Developed a milestone tracking dashboard to monitor 600+ key initiatives, improving visibility into completion rates and program effectiveness.
  • Applied Agile principles to plan and execute a company-wide townhall event, managing logistics such as securing event spaces, coordinating food orders, and ensuring efficient delivery.
  • RBC, Career Launch Associate
    Mar 2023 – Mar 2024
  • Suggested areas for enhancing data collection and storage processes to improve the quality of data I analyze, optimizing data preparation for analysis using advanced Excel formulas.
  • Leveraged Excel and Canva to analyze survey data through key performance indicators (KPIs), creating an Impact report slated for publication on the organization's website.
  • Maintained frequent communication with the manager and peers, ensuring an up-to-date overview of ongoing projects and operational activities and delivering actionable insights and recommendations based on identified opportunities.
  • KPMG, Staff Accountant
    Oct 2020 – Mar 2023
  • Efficiently provided assurance services to multinationals, including large manufacturing, real estate, and non-profit sectors.
  • Analyzed financial data and developed trend analysis reports for multinational clients, utilizing Excel (PivotTables, VLOOKUP, Index-Match) for data extraction and validation.
  • Created comprehensive performance metrics and financial reports that identified business opportunities and risks, leading to more informed business decisions.
  • Provided data insights and reporting support to clients, ensuring robust data integrity and efficient documentation of financial analysis.
  • Education
    Lighthouse Labs, Data Science
    Feb 2024 – Sep 2024
    University of Toronto, Bachelors of Commerce
    Sep 2016 – Apr 2020