Jahnavi M. D.Global Security & Risk Strategist | Certified Project Manager | Crisis Management & Operational Resilience | APAC & EMEA Specialist
[email protected] |+91 8830960147 |Mumbai, Maharashtra, India www.linkedin.com/in/jahnavi-m-d |She/Her
Profile

Multidisciplinary professional with over 5 years of global experience in compliance operations, internal investigations, and access control—across Amazon, Teva Pharmaceuticals, UNRCO, and ServiceNow. Adept at navigating regulatory complexity, conducting RCA/​CAPA, managing user access policies, and leading stakeholder engagement across risk-heavy environments. PRINCE2® Certified, with a strong command of tools like Salesforce, Power BI, Excel, and Qlik Sense. Eager to contribute to Global Risk and Security compliance operations with precision, data-driven insight, and policy alignment.

Skills
Project & Program Management — Strategic Planning | Multi-site Risk Oversight | Policy & SOP Development | Vendor Coordination
Risk and Threat Intelligence — OSINT/GEOINT | HUMINT | Due Diligence | ESG Risk | Compliance Reviews | Crisis Response
Data Analytics & Reporting — Power BI | Qlik Sense | Advanced Excel | KPI Dashboards | Fraud Trend Analysis
Compliance & Governance — Regulatory Adherence | Supply Chain Audits | RCA & CAPA | Cross-Functional Investigations
Stakeholder Engagement — Legal & ESG Liaison | Government & NGO Coordination | Training & Capacity Building
Certification — PRINCE2® Practitioner – AXELOS | Google Project Management (GPM) | Authorized Auditor TAPA TSR 2023-26
Languages — Fluent: English, Hindi, Kannada, Marathi, Telugu, Konkani | Intermediate: Korean | Beginner: Spanish, Portuguese
Core Strength
DEI Champion

Delivered gender-sensitization training to frontline teams.

Ethics-First Leadership

Known for diplomatic collaboration and grounded integrity.

Cross-Cultural Agility

Successfully led multicultural teams across APAC & EMEA.

Work Experience
Pinkerton - Google India, Asset Investigation
  • •Reviewed and analysed asset investigation cases across APAC and EMEA, ensuring accuracy, compliance, and timely progression of investigations.
  • •Conducted investigations involving prototype devices (missing, damaged, or stolen) by systematically reviewing CCTV footage and corroborating findings with case data.
    • 11/2025 – PresentGurgaon, India
  • •Collated and analysed investigation data to produce monthly insight-driven presentations for Asset Investigations leadership, highlighting trends, risks, and recurring issues.
  • •Triaged and assigned cases to appropriate investigators based on severity, region, and investigative requirements, supporting efficient case closure and workload balancing.
    • Pinkerton - Teva API India Private Limited, Global Product Security
  • •Conducted global product and supply chain security (PSCS) risk assessments across 10+ countries, identifying vulnerabilities and implementing mitigation strategies.
  • •Developed intelligence reports consolidating PSCS activities, KPIs, and external alerts for leadership decision-making.
    • 07/2023 – 12/2024Mumbai, India
  • •Designed Qlik Sense dashboards to enhance fraud/​compliance visibility for executives.
  • •Investigated counterfeit activities in high-risk APAC markets, collaborating with CyberInt, BrandShield, and PSI intelligence.
  • •Partnered with compliance, legal, and procurement teams to strengthen shipping protocols and new launch security.
  • •Maintained audit logs, incident investigations, and training compliance records aligned with corporate standards.
    • Amazon, Security and Loss Prevention
  • •Independently led loss prevention across multiple fulfillment centers, achieving a 20% fraud reduction and 5% order accuracy improvement.
  • •Conducted incident investigations using RCA tools (5-Why, Fishbone Analysis), ensuring CAPA implementation.
    • 01/2022 – 06/2023Mumbai, India
  • •Recruited, trained, and managed a 60+ member security team in emergency response, investigation, and gender-sensitization protocols.
  • •Introduced RFID badge cost-saving measures and optimized access control systems.
  • •Ensured vendor SOP compliance, reducing claims by 5% and MFI errors by 8.6%.
    • Jaguar Security Services Pvt. Ltd. - Iqvia, Global Security Operations
  • •Supported GSOC setup for APAC (10+ countries) and authored SOPs for travel risk, crisis response, and catastrophe escalation.
  • •Coordinated emergency drills and maintained compliance with safety mandates during COVID-19.
    • 06/2021 – 01/2022Bangalore, India
  • •Oversaw access control standards and escalation protocols, enhancing resilience.
    • Securitas - ServiceNow, Global Security Operations
  • •Helped establish GSOC & ROC for India, EMEA, and APAC, including policy and SOP development.
  • •Conducted risk assessments, incident escalation, and emergency drills across multiple regions.
    • 09/2019 – 07/2020Hyderabad, India
  • •Created Power BI dashboards for risk monitoring and delivered New Hire Orientation on security protocols.
  • •Drafted travel advisories and coordinated crisis communication with executives.
    • United Nations Disaster Risk Reduction - UNRCO, Research Intern
  • •Supported the PDNA for 14 Cyclone Fani-affected districts in Odisha in collaboration with UN-OCHA.
  • •Drafted narratives on national drought and heatwave conditions, contributing to state-level resilience strategies.
    • 05/2019 – 08/2019New Delhi, India
  • •Provided real-time disaster reporting and intelligence summaries to support humanitarian coordination and early recovery.
    • Education
    Gujarat Forensic Sciences University, M.Sc. Homeland Security and Anti-Terrorism
    2017 – 2019
    Osmania University, B.Sc. Biotechnology, Chemistry, and Forensic Science
    2014 – 2017
    Projects
    Business Impact Analysis (BIA) Dashboard, QlikSense Dashboard
    Implementation of Changeable Films for RFID cards, Cost Optimization Initiative
    Developing Standard Operation Procedure and Policies, For Global Security Operations
    Emergency Response Dashboard, PowerBI
    Cyclone Fani Response Plan, Assisted in research for the PDNA and UN-OCHA Response Plan for Cyclone Fani 2019
    Retrospective Study on Anti-terrorism in India, Trends in external & internal factors of Terrorism in India