Results-driven FMCG Commercial and Order-to-Cash (OTC) Professional with extensive experience in retail
operations, customer account management, stock allocation, and order fulfillment. Proven track record in monitoring
daily sales targets, managing customer order workflows during constrained stock situations, and conducting SKU-
level gap analyses. Highly skilled in cross-functional collaboration with logistics and supply chain teams, revenue
protection, and advanced Microsoft Excel data reporting. Certified in AI productivity tools and dedicated to optimizing
customer fill rates and driving net revenue growth in fast-paced CPG environments.
Route to Market (RTM) Support, Point of Sale (POS) Management, Inventory & Stock Monitoring, Merchandising Excellence.
Team Training & Mentoring, Performance Standards Alignment, Stakeholder Engagement.
KPI Management, Sales Forecasting, Tech Adoption, Revenue & Trend Analysis.
Microsoft Excel (Advanced Data Reporting), Microsoft Power Point, Microsoft Word, Zoom, Microsoft Teams, AI Productivity Tools (ALX AI Certified).