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Almera Mae A. Aduca Adanza
Email
[email protected]
Phone
09626062943
Location
Purok Maligaya, Barangay San Jose, Puerto Princesa City, Palawan
2nd January 1999
Filipino
Marital status
Single
She/ Her
LinkedIn
https://www.linkedin.com/in/almera-mae-adanza-708746256/
Skype
live:.cid.b27a5ed79b9d4616
Objective

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. Seeking an opportunity to use my years of experience to the position I'm qualified.

Skill
•Attention to detail •Communication •Customer service •Computer literacy •Decision making •Multi-tasking •Observation •Time management
Education
2018 – 2022Puerto Princesa City, Philippines
2016 – 2018Puerto Princesa City, Philippines

2012 – 2016Puerto Princesa City, Philippines
2006 – 2012Puerto Princesa City, Philippines

Primary Education

San Pedro Central School
Trainings and Conferences
August 2021 – May 2022

720 hours ON THE JOB TRAINING AND COMMUNITY IMMERSION (1 AND 2)

Philippine National Police and City Traffic Management Office (PALAWAN)
May 2022

BS CRIMINOLOGY TEAM BUILDING AND BAYANIHAN

VILLA AGUA FARM AT CULANDANUM, ABORLAN, PALAWAN
December 2021

1ST ENVIRONMENTAL LAW AND PROTECTION TEAM BUILDING

VILLA AGUA FARM AT CULANDANUM, ABORLAN, PALAWAN
August 2021

144 hours PRE-DEPLOYMENT TRAINING ( 9TH MILITARISTIC TRAINING OF BACHERLOR OF SCIENCE IN CRIMINOLOGY)

VILLA AGUA FARM AT CULANDANUM, ABORLAN, PALAWAN
December 2017 – January 2018

180 hours WORK IMMERSION

COA - OFFICE OF THE CITY AUDITOR
Work Experience
July 2020 – January 2022Puerto Princesa City, Philippines

Hotel and Casino Service Representative

Hard Rock Cafe/Sitel Group
  • •Manage large amounts of incoming phone calls.
  • •Identify and assess customers’ needs to achieve satisfaction.
  • •Booking and cancelling hotel, casino, and restaurant reservation.
  • •Assisting in-house guest amenity request.
  • •Handle guest hotel, restaurant, and casino complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • •Keep records casino member giveaways and events.
    • April 2019 – August 2019Puerto Princesa City, Philippines

    Marketing Agent

    Quinon Ticketing Office
  • •Answered customer inquiries regarding travel times, seat availability, pricing and any general questions about plane and ferry tickets.
  • •Booking plane and ferry tickets.
  • •Managing website; daily post and updates of ticket promos and prices.
  • •Answered client's online inquiries.
    • April 2016Puerto Princesa City, Palawan, Philippines

    Event attendance officer

    Skylight Convention
  • •Responsible for providing attendance for every employees, employers, and business owners who attend the event.
  • •Maintained records of each employees, employers, and business owners.
  • •Compiled and filed employees, employers, and business owners attendance reports.
  • •Record the employees, employers, and business owners type of Business.
    • Language
    Tagalog/ English
    Awards
    April 2018

    With Honors

    Senior High School

    Accountancy Business and Management

    Palawan National School

    April 2018

    Work Immersion Awardee

    Senior High School

    Accountancy Business and Management

    Palawan National School

    References
    Sheila Mae Tatlonghari, Costumer Sales Representative, Sitel Group
    0929 330 6342
    Pattrish Anne B. Mekitpekit, LDRRMO, Provincial Disaster Risk Reduction and Management Office
    [email protected], 09927688776
    Rebecca Arbolado, Sales Coordinator, Maribeth Travels Services
    9085229190