Professional Experience
Senior Product Designer, Arivo Acceptance (Ken Garff)⁠
06/2025 – Present | West Valley City
  • Lead product design for internal auto-lending tools used by high-volume operations teams across complex, compliance-sensitive workflows.
  • Translate dense financial logic, account servicing rules, and edge cases into cleaner task flows that help users move faster with fewer mistakes.
  • Partner with PMs and engineers early to clarify problem scope, pressure-test feasibility, and reduce rework before designs move into build.
  • Shape workflow architecture, design system patterns, and AI-assisted UX concepts for enterprise tools where speed, clarity, and trust matter.
  • Bring product strategy, UX craft, and front-end fluency into the same room so ideas are easier to validate, explain, and ship.
  • Product Design Lead, ThetaCore
    2021 – 2024 | Lehi, UT
  • Led product design for a cross-platform behavioral wellness app, taking complex research and turning it into usable mobile and web experiences.
  • Managed and mentored two designers while partnering with founders, engineers, and high-level stakeholders on product direction.
  • Designed a WCAG AA-informed design system that improved consistency, accessibility, and development speed across the product.
  • Turned behavioral science concepts into practical flows for onboarding, self-assessment, leadership insights, and ongoing user engagement.
  • Helped increase engagement by 100% and support product growth to 5,000+ users.
  • Product Designer, Opiniion⁠
    2019 – 2021
  • Redesigned a legacy SaaS web app in three months, improving engagement by 60% and giving product, sales, and CX teams a clearer platform story.
  • Designed user-requested workflows for property management teams, balancing resident experience, customer needs, and business goals.
  • Built roughly 40% of the Vue 2 frontend, helping close the gap between design intent and shipped product quality.
  • Partnered with PMs, engineers, CX leadership, and executives to validate pain points, prioritize improvements, and move quickly without losing usability.
  • Skills
    UX ResearchLLM Product PatternsProduct StrategyFront-End CollaborationStakeholder CollaborationDesign SystemsInteraction DesignAI PrototypingAccessibility (WCAG)JavaScript / TypescriptReactWorkflow AutomationVue
    Education
    Bottega University — Full-Stack Web Development + React
    Tools
    FigmaCursorClaudeCodexHeyMarvin AILyssnaSpline