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Evan Quirk General Manager & Operations Specialist
Summary

Results-driven leader with extensive experience in management, operations, and client relations. Proven track record of optimizing organizational efficiency, fostering community engagement, and driving innovation. Adept at strategic planning, financial management, and team leadership in dynamic environments.

Professional Experience
General Manager, Otto's Bierhalle Inc.
2017/11 – 2020/08 | Toronto, Canada
  • •Oversaw all aspects of facility operations, including maintenance, safety compliance, and capital improvements
  • •Managed a team of 30 staff, overseeing scheduling, payroll, and professional development
  • •Developed and implemented operational policies and procedures to ensure efficient service delivery
  • •Led financial management, including budget preparation, expense control, and revenue optimization, increasing profit margin by over 220%
  • •Collaborated with ownership board on strategic planning and performance reporting
  • •Implemented new technology systems for inventory tracking, POS, and customer relationship management
  • •Planned and executed numerous community events and private functions, fostering strong local partnerships
    • 2021/06 – 2024/03 | Remote
  • •Developed and delivered career development programs, adapting content to industry trends and participant needs
  • •Implemented data-driven operational improvements, ensuring effective communication among stakeholders
  • •Collaborated with cross-functional teams to enhance program offerings and student outcomes
    • 2021/10 – 2022/07 | Vancouver, Canada
  • •Utilized technical expertise to create engaging content for developer-focused virtual events, including webinars and online workshops
  • •Implemented Agile methodologies to manage and improve digital product features, enhancing user experience across various platforms
  • •Collaborated with cross-functional teams to align technical content with marketing objectives, driving community engagement and product adoption
    • Server/Bartender, The Acorn
    2022/09 – present | Vancouver, Canada
  • •Provided exceptional customer service in a fast-paced, high-end environment as a casual brunch server
  • •Contributed to maintaining the restaurant's 4.5/5 rating and Michelin recognition through personalized service and deep product knowledge
    • Skills
    Strategic Operations & Facility Management, Financial Oversight & Budgeting, Staff Leadership & Career Development, Program Development & Implementation, Customer Service Excellence, Event Planning & Execution, Board & Stakeholder Collaboration, Technology Integration & Innovation, Data Analytics, Full Stack Web Development
    Education
    Certificate of PM Foundations, Project Management Institute
    Certificate of Data Analytics, Lighthouse Labs
    Diploma in Full Stack Web Development, Lighthouse Labs
    Maj in Education, Grant Macewan University