Operated real-time communication and monitoring systems to manage emergencies and optimize decision-making through digital platforms. Managed automated and manual announcements via public address systems and passenger displays, ensuring clear and timely information. Additionally, collaborated on integrating technological tools to enhance internal communication and customer service within the Metro network.

Managed the logistics of mineral shipments to international markets (China, Europe, UK) and ensuring adherence to schedules and quality standards. I also translated technical procedure manuals for mineral sampling, streamlining communication and process standardization, while collaborating with multidisciplinary teams to optimize workflows and resolve operational challenges efficiently.

Worked as a Family Manager, conducting in-field interviews with low-income families to assess and categorize their needs. I utilized specialized tools to identify areas for support, facilitating their integration into government programs designed to improve their economic and social conditions.

Leading PawsPective, a Chilean pet community, I served as a full-stack developer, focusing on backend development (Python, RESTful APIs, JWT) for secure authentication and data management. I also coordinated team efforts, ensuring efficient project execution. Technologies employed included JavaScript and React.