Profile

Versatile and detail-oriented professional with experience in technical operations, quality control, project coordination, customer service, and digital media production. Skilled in troubleshooting, organization, documentation, and collaborating across fast-paced team environments. Strong background in both technical and creative problem-solving with hands-on experience supporting enterprise hardware operations, logistics workflows, and cross-functional projects.

Education

Bachelor of Fine Arts in Game Design & Development

University of Wisconsin-Stout
Professional Experience

L4 In-Lab Production Associate

World Wide Technology
  • •Prepared enterprise hardware and equipment for shipment according to customer and project specifications
    • 2026
  • •Performed quality control inspections to ensure devices met company and client standards
  • •Tested hardware functionality and identified issues before deployment
  • •Maintained accurate documentation and organized inventory within the lab environment
  • •Assisted in the creation of training documentation for new hires, as well as training new associates and transfers.

    • Digital Media Designer

    Print Media Corporation
  • •Created print and digital materials, including signage, marketing assets, and website content
    • 2025
  • •Collaborated with clients to develop visual concepts and maintain brand consistency
  • •Prepared production-ready files for both print and digital distribution
  • •Managed multiple projects simultaneously while meeting production deadlines

    • Security Officer

    Securitas
  • •Monitored facility activity and maintained site security procedures
    • 2024
  • •Assisted visitors and staff while providing professional customer service
  • •Conducted patrols and documented incidents and observations
  • •Automated visitor intake forms and training workflow to increase visitor reception rate and efficiency.

    • Additional Experience

    Security Officer • Delivery Associate • 3D Modeling & Animation Tutor

    Skills
    Operations & Technical
    • •Quality Control
    • •Equipment Testing
    • •Troubleshooting
    • •Inventory Organization
    • •Documentation
    • •Process Compliance
    • •Hardware Preparation
    Software & Digital Tools
    • •Microsoft Office Suite
    • •Adobe Creative Suite
    • •Google Workspace
    • •Oracle Suite
    • •SecureCRT
    • •MES
    • •AI LLMs (Claude, ChatGPT, etc.)

    Project Coordination
    • •SCRUM Methodology
    • •Task Planning
    • •Team Collaboration
    • •Schedule Coordination
    • •Workflow Management
    Professional Skills
    • •Communication
    • •Customer Service
    • •Problem Solving
    • •Adaptability
    • •Time Management
    • •Organization