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Zeina Taja
[email protected]
0941-916-145
Damascus-Syria
Syrian
Single
Female
Profile

My aim is to work with a high challenged spirit; ready to do any thing to save my work and serving the organisation I work in, and to make a positive influence on people and society.

Professional Experience
02/2021 – presentDamascus, Syria

Bank of Syria and Overseas (BSO)

Customer Service
  • •Accurately opens and closes accounts in accordance to operating controls, and regulatory procedures to ensure the safety and security of customer assets.
  • •Demonstrates knowledge and understanding of the new accounts system database to manage and maintain customer account information.
  • •Performs duties for entry/exit for safe deposit box customers.
  • •Assists customers with telephone inquiries to provide solutions to their banking needs.
    • 09/2020 – 02/2021Damascus, Syria

    Bank of Syria and Overseas (BSO)

    Human Resource

    Recruitment section and Training.

  • •Execution of full human resources services>
  • •Performance management and learning and career development and Facilitation of knowledge building and knowledge sharing.
  • •Management of recruitment processes, screening of candidates, and facilitating interview panels.
  • •Participation in preparation of the Whole Office Learning plan.
    • 09/2019 – 09/2020Damascus, Syria

    Bank of Syria and Overseas (BSO)

    Assistant manager
  • •Answering phone calls and redirect them when necessary.
  • •Managing the daily/weekly/monthly agenda and arrange new meetings and appointments.
  • •Preparing and disseminating correspondence, memos and forms.
  • •File and update contact information of employees, customers.
    • 11/2018 – 06/2019Damascus, Syria

    Syrian Private Univerity

    Translation/Editorial Writing
  • • Providing accurate and efficient translation services for multiple languages.
  • • Translating written content, documents, and the website pages from Spanish language to Arabic.
    • 11/2018 – 06/2019Damascus, Syria

    Syrian Private Universty

    Public relations coordinator
  • •Planning publicity strategies and campaigns.
  • •Writing and producing presentations, articles, press releases and social media posts.
    • Zeina Taja
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  • •Dealing with enquiries from the public, the press and related organisations.
  • •Organising and attending promotional events such as press conferences, open days, exhibitions, tours and visits.
  • •Speaking publicly at interviews, press conferences and presentations.
    • 09/2013 – 09/2018Damascus, Syria

    Damascus univesity

    Spanish Instructor

    1. teaching oral and written Spanish.

    2. tailoring lesson plans to individual students or classes.

    3. setting homework and assessments.

    Education
    10/2019 – 04/2021Damascus, Syria

    MBA- Buisness Adminstration-Marketing

    Higher Institut of Buisness Adminstration (HIBA)
    09/2015 – 08/2016Damascus, Syria

    Educational System-Diploma

    Damascus University
    09/2010 – 08/2013Damascus, Syria

    Spanish Literature

    Damascus University
    Certificates
    Teaching English for Non Specialist TESOL

    Level 1 and 2

    Compliance workshop
    Negotition and Comunication skills
    TOT

    Level 1

    Comunication Skills
    Types of Customers
    TSD German

    B1-Gothe Beirut

    Body Language
    Languages
    English

    TESOL1/2

    French

    Delf a2

    Spanish

    University degree

    Events
    06/2018

    Closing ceremony of the second scientific course for invention and innovation

    05/2018

    Exhibition of job opportunities and training

    04/2018

    Teachers Day

    04/2018

    Graduation Ceremony

    Zeina Taja
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    03/2018

    Outstanding Researchers

    02/2018

    Best Talent competition.

    01/2018

    Launching the Programming and Robotics Club

    01/2018

    Annual ceremony of the Society of Human Resources Management

    11/2017

    Competition for creating an advertisement idea and implementing it (reading for all)

    09/2017

    Scientific day

    on infection control measures in dentistry.
    09/2017

    Welcoming Ceremony for new students.

    Skills
    Ms office

    1.Microsoft Windows.

    2.Microsoft Windows

    3. Microsoft word

    4. Microsoft Excel

    5. Microsoft Access

    6. Microsoft PowerPoint

    7. Internet

    Teaching Skills

    1.Critical thinking.

    2.Patience.

    3.Communication.

    4.Imaginative thinking

    5.Leadership.

    Public relations

    1.Communication

    2 Social media skills

    3 Research

    4. Time management

    5.Creativity

    Organizations
    01/2010 – 01/2017Damascus, Syria

    Syrian Red Cresent

    Volunteer
    References
    Rami Al-Bishara, Manager, Bank Syria and Overseas
    0933 404 494
    Danah Jarouj, Deputy manager, Bank Syria and Overseas
    0938-988-364
    Zeina Taja
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