Md. Jobaer HossainTechnical Support Engineer
Email
hsjobaer.lis.edu​@gmail.com
Phone
+880 1575-267698
Location
100/2, Malibagh, Dhaka
www.hsjb.info
PROFILE

Looking for a challenging and rewarding career path that offers the opportunity for growth and development and the gradual assumption of greater responsibility using knowledge, perception & innovation, and where I will be able to apply all skills that I have learned to achieve the mission and vision of the organization.

SKILLS
Hardware & Software
Networking (L2 & L3)
MikroTik RouterBoard
Traffic Management
Virtualization
Active Directory
Linux Administration
File & Printer Sharing
Root Cause Analysis
Technical Writing
Operating Systems
Cisco Devices
OLT & ONT Networking
Network Monitoring
Windows Server
Exchange Server
Mail Server
Endpoint Security
Problem-Solving
Instructional Design
PROFESSIONAL EXPERIENCE
Nov 2025 – PresentDhaka, Bangladesh

Senior Executive, Information Technology

One Entertainment Limited (Channel 1)
Apr 2025 – Sep 2025Dhaka, Bangladesh

Network Engineer

InComIT Solution
Aug 2023 – PresentDhaka, Bangladesh

External Technical Trainer

IT Training School, Police Telecom Organization, Bangladesh Police
Aug 2023 – Sep 2024Dhaka, Bangladesh

External Technical Trainer

IBCS Primax Software Bangladesh
Aug 2023 – Sep 2024Dhaka, Bangladesh

Principle Technical Trainer

One Sky Information Technology
Jun 2023 – Sep 2024Dhaka, Bangladesh

Technical Support Engineer

One Sky Communications Limited
PROJECTS
Sep 2025 – Nov 2025

Polytechnic Industrial Attachment 2025

Technical Instructor

One Sky Information Technology

Apr 2025 – May 2025

Training on Basic ICT

Technical Instructor

IT Training School, Police Telecom Organization

Jun 2024 – Oct 2024

Polytechnic Industrial Attachment 2024

Technical Instructor

One Sky Information Technology

Feb 2024 – Jun 2024

Training on Hardware & Network Operations

Technical Instructor

IT Training School, Police Telecom Organization, Bangladesh Police

CERTIFICATIONS & ACCREDITATIONS
Dec 2025Dhaka, Bangladesh

IT Support Service Level - 3

National Skills Development Authority (NSDA)
Dec 2025Dhaka, Bangladesh

IT Support Service Level - 4

National Skills Development Authority (NSDA)
PROFESSIONAL TRAINING
Nov 2023 – Apr 2024Dhaka, Bangladesh

IT Support Professional

Grow with Google
Mar 2024 – Mar 2024Dhaka, Bangladesh

Koha Library Software for Smart Librarians

Sothik IT & Digital Solutions Bangladesh
Aug 2023 – Oct 2023Dhaka, Bangladesh

Cisco Certified Network Associate

Packt (UK Based e-Learning Platform)
May 2023 – Aug 2023Dhaka, Bangladesh

CompTIA A+

Packt (UK Based e-Learning Platform)
EDUCATION
Jul 2019 – Jun 2023Dhaka, Bangladesh

Bachelor of Arts

National University Bangladesh

Major: Library and Information Science

Jul 2017 – Jun 2019Dhaka, Bangladesh

Higher Secondary Certificate

National Ideal College

Group: Business Studies

Feb 2015 – Feb 2017Dhaka, Bangladesh

Secondary School Certificate

National School and College

Group: Business Studies

LANGUAGES
Bangla
English
References
Sarwar Jahan Khan, Head of Department (Training & Development), ICC Communication Limited
[email protected], +880 1711-312770