A site reliability engineer, looking to make sense out of chaos while driving necessary change to help build a reliable platform.

KCNA

Terraform Associate

Google Cloud Professional Certificate: Cloud Engineer

Learning Docker

Workday

Building a reliable and highly availble product, though active engagement in incidents and postmortems and guiding the team towards SRE an transformation, by fostering a mindset focused on triage and root cause analysis. Additionally, taking up the role of SRE Product Owner within the ANZ region with an aim to infuse agile methodology into daily operations via project work while also acitvely working on roadmap creation and planning for the scrum team.

Projects : Service team SLO/SLI engagement, Alerting, Team SRE Bot.

BlockFi

Being an SRE evangelist, handling incidents as a first line responder and spearheading blameless incident postmortems. Assisting service teams in adopting best practices in terms of deployments, alerting and metrics while managing tooling and maintenance of the public cloud infrastucture.

Projects : Service Improvements - Observability setup

Master's Degree (MTECH)

Major : Digital communication and Networking

Criterion Networks

Ensuring customer success through incident management and maintaining client usage metrics, while assiting the QA team in post/pre deployment testing while advocating for adoption of SRE practices in metrics and observability. Maintaning the hybrid cloud environment while developing good processas well as product documentation.

Projects : Client Usage Metrics and cloud costing

Jcpenney Services India

Providing L1 support for all issues from around 450+ store locations in the US, data centers as well as IBOs (international buying offices) handling hardware installation and troubleshooting. Leading the operations center (NOC) team on daily task allocation, incident queue management, process documentation as well as root cause analysis.

Recognised for : Customer Support and Employees

Received this recognition from my managers for putting customers first while always looking to improve how our team works.

School : The Oxford college of engineering

Bachelor's Degree (BTECH)

Major : Electronics and Communication

School : New Horizon college of engineering

Recognised for : Innovation

Issued by the manager of the service health for my zest to learn by curiosity.

Employee of the month

Received this award for working on building the SRE team while

maintaining customer success with all clients from onboarding to exit.

Warrior Spirit Award

Received this award for building the operations (NOC) team from the ground up including setting processes in place as well as training team members.