FlowCV Logo
resume profile picture
Profile
  • •Experienced business intelligence data analyst with 5 years of experience in enterprise data analysis and process improvement within the Information Technology engineering industry.
  • •Competent in Data Collection/ Analysis/ Optimization/ Modeling/ Visualization, Functional and Integration Testing, User Training, Technical and Business Guidance Documentation, Customer Relationship Management, and Project Management.
  • •Accomplished bachelor's degree of Computer Science from Taunggyi Computer University (Myanmar).
Professiona Skills
Collecting and coordinating requirement
Time management
Bug Tracking & Logging
Presentation and negotiation skill
Problem solving skill
Team Management
Interactive communication skill
Critical Thinking
TECHNICAL SKILLS
Functional & Regression Testing
System Integration and User Acceptance Testing
Writing Usecase, Testcase & Test scenario
Odoo (Purchase, Inventory, CRM)
Figma, Adobe XD
Proficient in using UML, Flowchart, Sequence Diagram, Use Case Diagram
API (Postman) Testing, Security Testing
UAT, Requirements Gathering
Mobile & Web Testing (iOS, Android)
Project Management (Jira, Trello, Slack, ClickUp)
User Research and Usability Testing
MS Office, Outlook
Professional Experience
IT Business Analyst | Software QA Engineer| UI Designer, NexStack Company Limited, Singapore
03/2022 – present | Singapore, Singapore
  • •Maximized productivity and improved progress tracking and monitoring large projects throughout the development and launch lifecycle.
  • •Prepared defect reports and interacted with developers and business analysts to describe the defects found in the system.
  • •Interacting with customers, vendors, and other engineering disciplines to ensure overall product improvements and quality.
  • •Responsible for performing test case steps on the customer applications and systems to ensure designed actions are displayed properly, respond properly, and function as described in test cases and requirements documents.
  • •Perform activities as required to support internal/external

    • customers which includes performing root cause analysis

  • •Conducted thorough requirements-gathering sessions with stakeholders to understand business needs.
  • •Analyzed and documented business processes, identifying areas for improvement.
  • •Collaborated with development teams to translate business requirements into technical specifications.
  • •Facilitated user acceptance testing (UAT) and ensured successful project implementations.
  • •Conducted data analysis to support decision-making processes.
  • •Worked closely with cross-functional teams to ensure alignment between business goals and technical solutions.
    • Junior Web Developer(OJT), BIB Training Center
    11/2021 – 02/2022 | Yangon, Myanmar
  • •Responsive web designs with HTML, CSS, JavaScript, Jquery, and Bootstrap. Hand on projects with Php and Laravel.
    • Junior Quality Assurance(Part Time), Ovaspace Technology Group Company Limited(Singapore based)
    08/2021 – 09/2021 | Yangon, Myanmar
  • •To provide exemplary complaint resolution and customer service ensuring a fair and consistent approach is delivered for customers.
  • •Liaising with Quality Assurance, Compliance, and Technical Teams to enhance customer communications.
  • •Experienced ensure quality and reliable custom software solutions for your needs. Coordinated with the QA Manager, Business Analysts,and Developers on requirement issues.
  • •Helped to improve , optimized , and identified opportunities for software quality .
  • •Provided excellent customer service , maintained professional relationships with clients , and resolved any customer inquiries and problematic issues.
  • •Testing of HCM, POS, ATT, ACC, PAY, SYS, and CRM business domain system.
    • Projects
    QA Engineer & Business Analyst Projects

    In my role as a QA Engineer, I contributed to various applications including the Security Mobile App, Staff and Admin Dashboard, OB CRM (Opportunity-Based Customer Relationship Management System), and the Supplier Portal. Additionally, I transitioned to a Business Analyst position, working on projects such as 4 Techs, Invoice System, Edge Dev, and Edge Website.

    QA Responsibilities:

  • •Create detailed, comprehensive, and well-structured test cases.
  • •Maintain and update the test case repository as new features are developed.
  • •Collaborate with development teams to prioritize and resolve issues.
  • •Coordinate UAT sessions with end-users to validate the app's functionality and usability from the user's perspective.
  • •Gather feedback from end-users and stakeholders to identify areas for improvement.
  • •Lead and mentor a team of QA testers, providing guidance and support.

    • Business Analyst Responsibilities:

  • •Conduct detailed requirements gathering sessions with stakeholders to understand the needs for enhancing service quality in the educational sector.
  • •Develop specifications for enhancing functionalities to improve service quality.
  • •Create comprehensive business requirement documents (BRDs) and functional requirement specifications (FRS).
  • •Collaborate with the technical team to design solutions that meet business requirements.
  • •Work with UX/UI designers to ensure the mobile app is user-friendly and meets the needs of its users, both locally in Singapore and abroad.
  • •Develop and execute test plans to validate that the new functionalities and mobile app meet the specified requirements.
  • •Coordinate user acceptance testing (UAT) and gather feedback for further improvements.Gather feedback from users and stakeholders to identify areas for future enhancements.
  • •Implement changes based on feedback to continuously improve the service quality and operational processes.
  • •Oversee project timelines, deliverables, and milestones to ensure the project stays on track.

    • UI Designer Responsibilities:

  • •Create visually appealing and user-friendly interfaces for web and mobile applications.
  • •Create interactive prototypes to simulate the user experience and flow.
  • •Design icons, buttons, typography, color schemes, and other UI elements.
  • •Communicate design concepts and ideas to stakeholders and team members.
  • •Conduct usability testing to gather feedback and iterate on designs.
  • •Create assets and export them in the required formats for development.
  • •Design interfaces that work seamlessly across various devices and screen sizes.
  • •Manage multiple design projects simultaneously, ensuring timely delivery of high-quality designs.
    • Education
    Languages
    English

    Professional working proficiency

    Burmese

    Native or bilingual proficiency

    Awards
    Second Prize( MCPA Quiz Shan State)
    15/10/2019
    Samsung Tech Institute: Mobile Application Training
    30/08/2017
    Certificates
    Project Management: The Basic for Success [University of California, Irvine]
    Executive Certificate in Leadership Skills
    BIB Training Center OJT Course(Batch-1)
    LCCI, Level II Certificate in Bookkeeping and Accounting (VRQ)
    Scrum Master Certification: Scrum Methodologies[Jim Sullivan ,Master Trainer and Technology Practitioner]
    Class coordinator by YCI Institute