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Professional Experience
Deputy Manager - SDL, Wipro Ltd.
2020 – present | Pune, India

SDL – Finance & Accounting Operations for major customers covering Middle East, UK geographies.

- Client and stake holder relationship management, responsible for project financials & organic growth.

- Baseline Service agreement with client and monitoring month on month.

- Enable Team Managers to meet service line agreements which are mutually agreed with client.

- Involved in presales, due diligence, RFP, transition analysis on new businesses

- Project Managed and successfully implemented a major and latest SAP S4 HANA implementation

- Mentoring and driving cost benefit Process Improvements.

- Spear heading potential and existing business growth meetings/solutions

- Participated in Orals & Bid Defense of a leading FMCG Industry customer and was key in winning the deal.

- Multiple RFPs/RFIs/RFQs in support to the solution & pre-sales team cutting across many industries on offshore of F&A processes

- Brought in organic & inorganic growth on deal sizes from 25 FTEs to 35 FTEs

- Playing a pivotal role in handling Project financials towards profitability

- Contributed to Training Academy, skill-up and training leaders, best practice sharing programs.

- Exhibited great improvement on the account financials by bringing in productivity improvement and innovation projects.

- Won Award from Regional SDO Lead for winning a successful client visit.

- Leading the People panel during client visits.

- Extensively involved in the complete transition and migration of the F&A operations successfully from Muscat Oman to Pune. Was involved in the overall set up of process and logistics.

Assistant Manager - Business HR, Varroc
Oct 2018 – Feb 2020 | Pune, India
  • •Analyze, evaluate, design, implement and Administrate Programs, policies and procedure including Salary administration, Job evaluation till M4 Grade (Execute to Senior Manager).
  • •Review Salary budgeting, adjusting salary range, market pricing, total rewards initiatives and incentive plans.
  • •Preparing offer letters for Senior Management hiring’s as per Median set by the organization.
  • •Develop and evolve Master Data Management services in partnership with our strategic vendors
  • •Providing technical management for definition, estimation and delivery of data modeling, configuration and integration
    • Sanket GokhaleService Delivery Lead
    resume profile picture
    Profile

    PM professional with varied experience over a decade now in the areas of Service Delivery, Process Design, Process Migration, Transition Management, right from the start of the process to stabilizing it and delivering it as per client requirements with primary domain being Human Resource Operations (HRO) & Finance & Accounting Operations (FAO). Communication & Organizational skills with proven abilities in Team Management and Client Relationship Management.

  • •Maintain corporate master data management policy and recommend changes to management as necessary.
  • •Brought up the percentage of Data Sanitization in SAP from 40% to 73%. Worked with all the Plant HR’s and created web interface with the help of SharePoint.
  • •Visiting Plants for regular Audits and providing them trainings on SAP wherever they are facing issues.
  • •Preparing Business Module across all Business units and present it CHRO and MD monthly.
    • Human Resources and Payroll Lead, Infosys BPM
    Jun 2017 – Apr 2018 | Pune, India

    Managing Payrolls of a US based Construction Company:

  • •Processing weekly and bi-weekly payroll for 7 pay groups with a total employee base of 8000
  • •Preparing and presenting the weekly & Monthly review to the client
  • •Providing process improvement ideas which can lead to time/cost savings to the business
  • •Managing performance evaluation, leaves, training, one on ones, feedback, etc. of the team
  • •Handling the escalations and providing RCA and corrective control measures to the client and internal quality team
  • •Working on post payroll reports
  • •To ensure that the team adheres SLA’s
  • •Completing the payroll checklists and sending them to the client once payroll is completed
  • •Updating SOP’s as and when any new update is shared and also to review them every quarter to ensure that they are up to date
  • •To Work on the project billing and send the details to internal finance team every month
  • •Sending request to create a new position to the internal teams, interviewing and selection of candidates who are fit for the role
    • Business Process Lead, Wipro Ltd.
    Apr 2013 – Mar 2017 | Pune, India
  • •Led design of the shared service operating Module, Knowledge capital build, training development, implementation of shared services enabling technologies and business readiness simulation testing.
  • •Worked with the client to convert legacy data into Workday test Conversations to third Party Systems.
  • •Advised client on service management material development that would support HR support employees.
  • •Lead Workday regressing Testing team which occurred every Quarter. Have done testing in test Environment with almost 1300 test scenarios across all tracks and modules.
  • •Perform mass data uploads when needed such as merit increases and mass termination.
  • •Constantly shared feedback to client and workday development team about the outcomes of the regression testing which helped them to configure more efficiently for HR shared services.
  • •Worked to client on service Management material development that would support HR Shared Services employees.
  • •Coordinated activities across vendors for consistently meeting budgets, time constraints and milestones.
  • •Was responsible to provide access to Workday for HR shared service employees for respective modules for Live/Training/Sandbox environments.
  • •Maintained log of security roles and assignment's role across HR shared service employees.
  • •Led a team of 10 members and maintained SLA’s and KPI’s for the team.
  • •Prepared an offline Update File in HTML for the team to get all updates and procedure under one roof.