I design and build sustainable Power Platform solutions, specialising in Power Pages, ensuring every project delivers real impact to customers and is something I’m genuinely proud of.
My journey wasn’t the standard software developer path - starting in IT support, I’ve worked my way up to leading development and architecture, blending my care for customer relationships and my ability to deliver business value with technical solutions.
With a specialism in Power Pages, I enjoy building creative websites for customers, leveraging my background in web development. I’ve built websites for the public sector adhering to GDS styling standards, ensuring accessibility and user-centric design, as well as private sector projects tailored to their unique branding.
Sharing knowledge is incredibly important to me, whether it's writing end-user support guides or technical blogs. My aim is to empower people to confidently use the Power Platform, ensuring solutions are not only effective but sustainable for long-term success.
• Worked as a technical architect to design and record architecture in design packs for the business. Produced proof of concepts for the client based on requirements.
• Created high-quality documentation of solutions and conducted several training sessions with key business users.
• Delivered a Power Pages project from Discovery to Alpha for a UK government project. The solution included custom Azure components and connected to external API.
• Designed and developed complex Dynamics 365 plugins to perform calculations for working out amounts for grants.
• Conducted interviews.
• Acting as a manager for developers.
• Lead development on a project using a model-driven app. This includes custom client-side scripting for model-driven apps.
• Presented demos to clients.
• Responsible for creating YAML Azure pipelines to deploy solutions across Dataverse environments for various projects.
• Helped out to secure new customers by providing quotes for projects and providing a project timeline.
• Provided advice to customers on Power Platform licensing.
• Worked with Copilot Studio to use generative AI to promote self-service across businesses
Problem: The existing grant-management system was expensive and lacked flexibility.
Business Value: Brought the website in-house (Power Pages), reducing costs and simplifying the process for easier support and configuration.
Pre-sales: As part of a discovery team, I assessed the requirements to see if the Power Platform was the best fit and delivered presentations to the customer to showcase the business benefits of using the Power Platform within their current IT landscape. This resulted in years of ongoing work, leading to the expansion of the team to over 10 staff, including developers, testers, and architects.
Role: As a Technical Architect, I led the technical side of the project, ensuring the solution passed a GDS service assessment and aligned with best practices.
Customer size: Over 10,000
Problem: They currently had an offline process for creating sales orders and they wanted to integrate D365 F&O with Power Pages so that this process can be modernised.
Business value: Proof of concept demonstrated the ROI by reducing staff costs and improved data quality by using validated forms.
Pre-sales: Provided estimates for licencing for Power Pages and explained how the licensing model works to ensure full transparency with cost.
Delivered introductory sessions to the customer to show the benefits of the Power Platform and how it can bring value to their existing business processes.
Created a swift POC in Power Pages to showcase the potential of the product based on their key business requirements.
Role: Developer/Architect, I came as a Power Platform expert to help a European branch to show the art of the possible between Power Pages and Business Central.
Customer size: Over 1000
Problem: The customer lacked self-service options for handling support.
Business value: An intelligent chatbot was created to handle FAQs and triage complex queries, reducing operational costs and improving response times and customer satisfaction.
Pre-sales: Worked with the sales team to arrange a hackathon with the customer and Microsoft to demonstrate the great possibilities of AI with Copilot Studio. After the hackathon, I was responsible for packaging the solution and creating a general best-practice user guide for Copilot Studio.
Role: Copilot engineer, built the solution on the hackathon and spent time showing off the features of the software to the customer.
Customer size: Over 100000
Problem: The council had numerous manual processes that were time-consuming and inefficient, requiring automation or digitisation to improve workflow.
Business value: By automating processes, the council saved significant time, enhanced operational efficiency, and improved the security of their applications, enabling a more streamlined and secure approach to handling tasks.
Pre-sales: Led the discovery phase by gathering requirements and presenting a recommendation on whether Power Platform was the right fit, advising on potential solutions based on business needs. As a result, this generated years of ongoing work, leading to the expansion of the team to over 11 developers.
Role: As a Functional Consultant, I worked closely with a Programme Manager to analyse the council’s processes, create a backlog in DevOps, and define the necessary steps to automate or digitise workflows, ensuring the proposed solutions met both business goals and technical requirements.
Customer size: Over 10000
Problem: The business needed an efficient way to showcase its services and provide end users with easy access to relevant documents in multiple languages.
Business value: The multi-lingual Power Pages website improved customer engagement, providing a seamless user experience across different languages and simplifying document access, enhancing the business’s online presence and efficiency.
Role: As a Senior Developer, I led the design of the portal, focusing on the user experience and multi-lingual capabilities, while also overseeing the development of CI/CD pipelines to automate deployments to upstream environments, ensuring streamlined updates and consistent delivery.
Customer size: 100000
Problem: The business needed a system for recording performance reviews that allowed end users to input feedback, while managers could provide comments and scores, streamlining the review process.
Business value: The model-driven app improved the efficiency of performance reviews, enabling a smoother feedback loop and reducing administrative overhead, while also allowing for better tracking and reporting of employee performance.
Pre-sales: Conducted discovery work to identify five potential projects that could benefit from Power Platform, resulting in a comprehensive paper detailing the risks, costs, and solutions for each identified requirement.
Role: As a Developer, I created a model-driven app for Dynamics 365 that facilitated performance reviews, while also acting as a Functional Consultant to gather requirements, analyse opportunities, and present a solution roadmap for future Power Platform projects.
Customer size: Over 1000
Problem: Engineers needed a solution to efficiently record emergency appointments, reducing time spent on administrative tasks.
Business value: Led a small team to deliver a canvas app, enabling engineers to view and record appointments through a responsive mobile app, saving time and ensuring accurate data capture for improved operational efficiency.
Role: Senior Developer, responsible for overseeing the development of the app and ensuring it met the engineers' needs for speed and accuracy in recording emergency appointments. Intergrated the app with the MS Graph API to efficiently retrieve engineers' records from Azure AD group.
Customer size: Over 1000
Microsoft
Microsoft
Microsoft
Grade: Distinction