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Ethan Johnston, BSc CS
Profile

Highly organized and motivated professional with strong problem-solving abilities, excellent communication skills, and a customer-first mindset. Experienced in working in fast-paced environments, managing tasks efficiently, and delivering high-quality service. Adept at problem-solving, team collaboration, and providing outstanding customer experiences.

Skills
Communication|Teamwork|Problem Solving|Customer Service|Time Management|Multitasking|Basic Automotive Knowledge
Customer Service Work Experience
Retail Cashier/Closer, Cornwall Quick-Stop
  • Provided excellent customer service in a fast-paced retail setting.
  • Handled cash transactions accurately and efficiently.
  • Dec 2019 – Jun 2021
  • Closed gas station frequently while ensuring all procedures were followed
  • Border Screener (For COVID), Health PEI
  • Assisted travelers with entry procedures and provided clear instructions
  • Ensured compliance with health and safety protocols
  • Jun 2020 – Sep 2020
  • Managed high-pressure situations with professionalism
  • Technical Work Experience
    Programmer/Student Intern, Other Ocean Interactive
  • Developed gameplay mechanics and multiplayer features for Unity-based project, The Walking Dead: Betrayal, up until early access release
  • Debugged and resolved various issues, improving player experience
  • May 2022 – Sep 2023Charlottetown, PE
  • Collaborated with Art, Quality Assurance, and Programming teams to integrate new features and meet deadlines effectively
  • Self-managed workload, delivering tasks on time while adhering to company programming standards
  • Documented complex systems for knowledge sharing and maintenance
  • Research Services Student Assistant, University of Prince Edward Island
  • Inputted research documentation into database system
  • Organized physical record archives
  • Nov 2021 – Apr 2022Charlottetown, PE
  • Confirmed accuracy of more than 7500 database entries
  • IT Project Coordinator, Base Advance Technology Inc.
  • Used enterprise resource planning software to create various platforms
  • Co-created business websites for clients
  • Jun 2021 – Sep 2021Summerside, PE
  • Conducted meetings to discuss services and meet client's needs
  • Volunteer Work Experience
    Audio Visual Technician, Cornerstone Baptist Church
  • Livestreamed services to YouTube using X32 sound board, ATEM stream switcher, and OBS
  • Assembled, produced, and presented slideshows using ProPresenter
  • 2014 – PresentCornwall, PE
  • Collaborated with band members to troubleshoot technical issues and ensure high-quality performances
  • Education
    Bachelor's Degree in Computer Science, University of Prince Edward Island
    2024Charlottetown, PE
    Ethan Johnston, BSc CS